*Announcement* – Please write about your experience or complaints that you have against blue dart here.

*Disclaimer* – I’m in no way affiliated with BlueDart. So in case you have issues with them, please use their customer care number to contact them. Thanks for understanding.

You can track Bluedart shipment status on their main site. However, I’ve always been unlucky as when ever I enter any waybill or reference number I get ‘Tracking number invalid or numbers not found’ error.

Now there is an easier way to track the status of your shipment and that is by calling up Bluedart customer support. Here’s the list of Bluedart Customer Care / Support numbers of major cities in India :

AHMEDABAD Blue Dart Express Customer Care / Support Phone Number : 66121234
BANGALORE Blue Dart Express Customer Care / Support Phone Number : 25021234 /25231234
KOLKATA Blue Dart Express Customer Care / Support Phone Number : 22881234
CHENNAI Blue Dart Express Customer Care / Support Phone Number : 28241234 / 28271160
COIMBATORE Blue Dart Express Customer Care / Support Phone Number : 2213383 / 3164 / 7531 / 8071 / 0850 / 2200916
DELHI Blue Dart Express Customer Care / Support Phone Number : 66111234
HYDERABAD Blue Dart Express Customer Care / Support Phone Number : 6616-1234
MUMBAI Blue Dart Express Customer Care / Support Phone Number : 28241234

If the location you are looking for is not listed above, then you can use their loction finder tool :

http://www.bluedart.com/locationfinder.html to find domestic, regional and internation location numbers.

You can also use their contact us page to find address(es), telephone/fax number(s) of the contact office(s) based on states, location or pincode or the area :


**Update (July 28th, 2011)**

How to track Blue Dart internationally or domestically within India, Nepal, Bangladesh and Bhutan:

I found these two links which will assist you in tracking your Blue Dart consignments all over the world

The consignments shipped to you can be tracked upto maximum of 45 days.


  1. Hi Deepti,

    I’m not sure if BlueDart mixed the dress for you.
    Possibility is that the shop you ordered from has given a wrong dress and not BlueDart.

    Have you tried calling the shop / website where you ordered the dress from ?

    If yes – what did they say ?

    If No – please ask them for details.

    If its not the dress you ordered for, you can return it back to them.

    If it was Bluedarts mistake, then have you tried calling up their customer care and checking with them ?

  2. I am debesh from firozabad , u.p
    I really its a very bad service bacause .i order a dress but order is totally diffrnt ……ples tell me how can be change it

  3. Worst experience I ever had.
    It was the second day when my credit card was not delivered.
    The courier boy even misbehaved. He treated like I was begging some penny from him. All my docs were with me the aadhar card, voter I’d, pan card original copy. But he denied to handover my own credit card to me. I was very much dissapointed.
    I want to complain against such careless service.

  4. My pan card not reach my actul address.my pan card dispatch 17 th june 2017 Mumbai to assam distt (dibrugarh) pin 786001 but not reach my address and mailing delvery on 25 june 2017 no information call SMS Bill no-,34343580515.please send my pan card and call information my mob .7578093177

  5. Way bill no 34124387463 and 34044757180
    My contract number. 9910241755, and 9711686344. Plz send my pan card

  6. Bluedart consignment number contains 11 digits numeric code.It is the tracking number and can be track up to 45 days.You can track Bluedart courier from their official site.However, there are few other ways to track shipment status.Follow 5 best ways to track Blue dart courier.

  7. My pan card not reach my actul address.my pan card dispatch 20 january Mumbai to handesra (punjab) distt (mohali) pin (140501)but not reach my address and mailing delvery on 28 january no information call SMS Bill no-33947202446,.please send my pan card and call information my mob .919468211404

  8. hi sir i am anil kumar shaw from kolkata (awb number -33913049041) .i am not happy with your service my shipments delvary home address and no any call me ,amd kolkata blue dart office colling no reciced my call (033-40619004) please my shipment delvary my home address

  9. Hi sir, My courier status is undelivered Shipment Held At Location held at sirsi location. That courier is very urgent for me I want to get very fastly. Iam calling to many contact persons in blue drat no one is responding correctly but that courier is my carrier. I want it very soon. So, what I have to do, whom do I have to contact. It is very emergency. I am not knowing what to do. Could you please help me. Please try to understand my situation. October 27th my courier started till now I didn’t get it. I am calling to many persons no one is taking seriously. I request you all please respond to customers. My waybill no: 14905012511. Any one please inform me what is the problem and when can I get my courier.

    Anil Gowd

  10. Blue Dart is the worst courier service I ever seen in my life…………They better do something else…

  11. Bluedart sucks , they say me that there is no service in your area while I’m only 4-5km away from there branch in baddi (hp). And you should teach some manners to the workers working in that branch, worst courier in thr world .

  12. Blue dart is the leading courier of India.But sometimes due to heavy pressure of delivery they fail to deliver on time.However you can track Blue dart consignment number using 11 digits tracking number online.This is the air way bill number and updates after 24 hrs of shipping.Alternatively you can track shipment using reference number.

  13. samsung Eva 32 GB class 10 microSDHC. memory card with Adapter. not courior divert i went home call
    please call me 9561073871

  14. Bellary dist bluedar service is very very worst.he’s parson is very negligence and leze. And not a time sence. I ill don’t get my parcel. I weating 2 days but he’s told ur parcel in hed office tomorrow we try to give u …. last time I cancelled the parcel

  15. sir,
    my fathers pen card was not deliverd, please send it because he have to summit a life certificate in band for pinsion.

  16. I am running a Two Xerox shops measuring an extent of 400 Sq.ft. at Main Junction of Thirumangalam, Chennai . Now i would like to became a Blue Dart Collection Agent. What can i do? Please guide me.

  17. i have to recive my parecel erode to chennai but 4 days over not yet reached very poor servies irrseponseable

  18. bludart service is very poor and third clsss specal pune viman nagar ,not pick up phone ,not time to send delivery.
    so dont use the Courrier service bludart.

  19. My pan card not reach my actul address.my pan card dispatch 20 August Mumbai to bharatpur but not reach my address and no information call SMS Bill no-44008785004.please send my pan card and call information my mob .919887465530

  20. my way bill no. 33438808896 courier not delivera yet at home comunication adress rajkot gujrat i.inquiery to rajkot local office by phone but they not received phone and no any personal responsibal .and Some people ask me also. in sp.
    rajkot blue dart service very poor and they not delivered to pancard proper adress pls find my pancard and delivered on my adress it very emergency.pls reply

  21. Hi I bought a sweing machine from snap deal but the needal was broken now I m trying for buy a new needal but I have not any contect number of them so my machine is unusefull now

  22. Dear Sir
    Your Ebay Shipment Is Very Delayed and executive is not answer me my shipment AWB NO :- 59831990304
    these shipment i am waiting last 3 days not delivery at this time so please delivered shipment is urgent my no. 8875619821

  23. I did not recived my SBI CREDIT CARD from yours.That bearing no.ev14155030339. so please send my card.

  24. Hi,

    The delivery is already late by 3 days and most surprising thing is that the package is in the warehouse for last more than 2 days and the distance between the BlueDart warehouse and the place of delivery is just 2 kms but I am not sure what is holding them back to deliver?

    I am disappointed with BlueDart and will not prefer again.

  25. My hdfc card despatch on 25/07/2015 resend blu dart courier Away_42755337015 my tel no.23452561 more.9903501323 address 16 D cn Roy road Kolkata 39 near 42 bus stand

  26. AWB 44029004924 – Credit Card booked in my name . While tracking it is says you are not able to identify the house.

    I am out of station, you contact my wife 98840-83616, she will guide you. Kindly deliver the cover tomorrow without fail.

    Thanks and regards

    S Venkatachalam

  27. Davanagere office did not have its own ph no.he does lift the ph. OR itgoes to other person .first you update your ph no;

  28. hi i ordered a tv for snapdeal on 29/5/2015. and it shipped to Bangalore at 30/5/2015 and yet blue dart did not deliver my product
    snapdeal Order Number 6523139109
    AWB Number: 54401268795
    And am hoping it will be delivered on1/6/2015 I want to watch WWe elimination chamber please blue dart if you read this message please deliver it on by 1/6/2015

  29. Hi Sir/Madam,

    I would like to inform you that my waybill no is 69251561223 and which suppose to deliver by 28th May 2015.But when I didn’t get my product I checked online for status today evening only and saw it is showing “consignee’s address wrong”.Then I checked my address again for confirming myself whether I wrote wrong in that but I found nothing.I address which I had written so clear that any one can locate.I called to your customer care people told the detail matter and ask the reason for same but that fellow told me simply I am escalating your issue and will be delivered to you by tomorrow and disconnected the phone.You people are one of the leading courier service provider in our country.I never expect this type of mistake from you people and again want to hear from you why you people had put wrong status.Hence requesting you to take this issue seriously and do the needful.You can reach me at 08050281535.Waiting for your response.Thanks in advance.

  30. Dear Recipient,
    My Credit card was about come at my office Add- Plot 20,21 Unitech Building 4’TH TO 7’th floor Tower No. 02 TCS COMPANY Noida (UP) Pin-201301, which has sent from ICICI BANK By BLUE DART Courier , AWB # 33267009952 From One and half week has gone but still I did not get it.
    My product veryfication ID is- 33267009952 Please check it out and send it to above mentioned address as soon as be possible.

    Thanks & Regards
    Vinesh Sharma
    Mob 9560321168

  31. i got a email that i will get my product in 10 april but actually i m going in 10th from out of station for some personal reason . so can i get my product at 9 april or before 10 … pls help

  32. Sir,
    The tracking number for shipment is 69228607512. But I am unable to track the order. Order is shipped on 20th Jan 2015, but still unable to track. Order NO. is 33691233.

  33. sir/mam
    mera courier jo ki canon company se 23aug2014 ko send hua tha wo mujhe abhi tak nahi mila hain jiska ki awb 43732651675 hain p;ease mera courier jldi bheje ye courier gurgaon se jabalpur aana tha

  34. actually i have ordered cell phone i.e. Micromax 5.2 inch (13.20c) Android Dual Core Phablet-A075 on 13/06/2014 and it has to be reach to me through blue dart.com within 5 working days i.e. on or after 17/06/2014 but still it was delayed and now only i got the message that it will at the end of today but i have given my office address which will be close at 5.00 pm. sharp so please do the needful and don’t delay any more.

  35. sir,
    i booked Nikon Coolpix L30 Point & Shoot Camera (Silver) my order no is OD40428151375.The shipment was sent through:BlueDart Shipment Tracking ID:59201523614. But item not yet received.So pl check it and deliver as soon.

  36. i havnt recieved my parcel yet..hw could know that where is my parcel……….plz take ref of this no.50205655010.

  37. Responsible officer of Blue dart courrier services, Bangalore.
    The delivery boys are playing mischief. Without attempting delivery they are in the habit of reporting premises closed etc., Please see that Courrier No.43588302181 (Ref No.19171387276) is delivered immediately. Complaint is lodged to customer care already. Thank you.

  38. Blue Dart Courrier Delivery – It is known for making false endorsement that the customer premises is closed etc., without delivering the courrier. I have experienced more than 3 to 4 times. Such Courrier services should be discontinued by Banks and others.

  39. Really very tough to reach blue dart customer care.. If any urgency letter or documents dont book through blue dart… more over none of their branch offices will not pick up phone call and there is irresponsible persons are there.

  40. 59120484076 this is my tracking number, when u r boy came to deliver my parcel , i was in office, i given alternative number also but he do not called do not deliver my parcel, this is not the correct process , please give correct training

  41. was supposed to receive a courier from axis bank which is to come through ur courier BLUEDART in 72 hrs but it has crossed 96 hrs and still undelivered.
    So plz look into the matter and deliver it immediately.

  42. I was supposed to receive a courier from axis bank which is to come through ur courier BLUEDART in 72 hrs but it has crossed 96 hrs and still undelivered.
    So plz look into the matter and deliver it immediately.

  43. Sir/ Madam, My pancard was sent on 30 April wide Awb No. 46416969023 & 46416969034. But Its showing return to origin. But no reason has mention. Pls send these pan card on Pravin Dhotre, A/8, Dattakrupa CHS, Taki Road, Near Ambedkar Nagar, Nallasopara (E). Taluka : Vasai, Dist: Thane. If you could not deliver it please give me the details of the said AWB I my self will collect the same from your branch. please send me the branch details where the pancard is hold. pls do the needful…

  44. no such consignee at given address. please send my credit card AWB NO:- 42974841044
    please send my credit card asap.

    H.No-283, Gali No.-12, Hans Enclave Gorgaon(HR)Near jain mandir-Delhi jaipur highway

    Thanks & Regards
    Tejveer Singh

  45. Sir,
    My AWB no for Bluedart courier is 46170245586
    They send the product on 30/4/13 from Mumbai.
    But in Bluedart tracking,
    Numbers not found.
    I’ll ask to the concern website, they told that they shipped on 30th.
    So pls check and deliver the product, and send me the Update.
    Thank you.


  46. Dear Sir,
    I recd. a call from Mob. No. 8693923858 on 23.04.2013 @ 3
    .14 pm telling they are calling from Blue Dart. and telling one parcel came to my name and asking my address and other personal details kindly and not giving a clear answer when I asked the AWN. check the authenticity of the caller because on behalf of Blue Dart they are trying to cheating the poor people in Bangalore city

  47. Dear Blue Dart,
    Very poor performance shown by BD & no one responding +vely.
    I have booked a couruor (Dct 13814143770)on 18 Mar 13 fm Jamshedpur to Deoghar but after 6 days I have not recd my courior.

  48. dear sir…
    i m kiran from davangere sir i did not received my order so get me back soon……my order no is(#1200303626)

  49. I had received a SMS from ICICI Bank on 04.03.2013 at 15.57 Hrs.,informing me that they have dispatched my Credit Card through Blue Dart Courier, AWB 43504265431. I checked on your Web site & also called your Customer Care No. 02228241234 & i was shocked to hear a recorded message saying that your delivery person has had visited my address on 04.03.2013 at 06.40 pm & has informed your office that I have shifted from the address. The delivery personnel has deliberately misinformed your office as I was very much present at the address mentioned in the consignment at the given Date & time. Also there is 24 X 7 Security Guards present at the Main Gate & they too vouch that no Courier Personnel arrived at the said date & Time.
    Please contact me to deliver my Credit Card on my Cell +919820154087.

  50. I had received a SMS from ICICI Bank on 04.03.2013 at 15.57 Hrs.,informing me that they have dispatched my Credit Card through Blue Dart Courier, AWB 43504265431. I checked on your Web site & also called your Customer Care No. 02228241234 & i was shocked to hear a recorded message saying that your delivery person has had visited my address on 04.03.2013 at 06.40 pm & has informed your office that I have shifted from the address. The delivery personnel has deliberately misinformed your office as I was very much present at the address mentioned in the consignment at the given Date & time. Also there is me 24 X 7 Security Guards present at the Main Gate & they too vouch that no Courier Personnel arrived at the said date & Time.
    Please contact me to deliver my Credit Card on my Cell +919820154087.

  51. I was to be delivered my standard chartered credit card on 25.02.2013 but till today I have not received it yet on 27.02.13 it came but he refused to give it to my wife he commited to come. next day but. he didn’t my aw bill no. is 46297270154 please send it to the address.

    13 sadgope para lane
    post baidyabati
    dist hooghly w.b pin 712222
    Near manjushree cinema

  52. on 24-01-2013 i booked one parcel(DHL AWB NO-4182843022,BLUE DART AWB NO-39909241455) from bangalore to assam.But for some paper works it was cancelled on 28-01-2013 and dhl/blue dart person(manjunath v gopal) said that the payment amount(rupees-1925) would be refunded to me through cheque.But till now i have not got my cheque.I don’t understand that how many days will be required to deliver a cheque, and your representative mr.manjunath v gopal has been misleading me for last 10 days saying that the cheque has been dispatched from mumbai. Whenever I ask him regarding the cheque of amount Rs.1925, he has told me that the cheque will be coming today or tomorrow morning. Manjunath V Gopal (contact No. 8147541775) has been telling me the same thing for last 10 days that the cheque has been dispatched from Mumbai and I will get it today at 3 P.M.

    I am not sure whether actually the cheque has been despatched or not from Mumbai, since I have not yet received the cheque of Rs.1925.

    This kind of service is not expected from a courier service company like DHL Express (India) Pvt.Ltd. Almost one month is over from 28.01.2013 to 22.02.2013, but I have not yet received the cheque from your office for cancelling the booked parcel of Rs.1925.
    I am requesting you to solve the problem at the earliest.
    Thanking you
    Rajiv Pathak
    Contact No.09738371924

  53. Sir,
    A courier bearing docket No: 13830352130 dtd: 13.02.2013 from Mumbai to my residence at Vidyaranyapura, Bangalore-97 was sent and seems your courier boy couldnot locate my residence and the docket has been sent back to mumbai on 15.02.2013. I wish to state that I am getting courier through Blue dart for many years which is delivered so far and only on this occassion your delivery boy could not find my house (residence has vanished into thin air) & though my telephone no was mentioned on the cover, he didnot bother to call me. I had to spend my valuable time and many telephone calls to your office to findout the cause. Kudos to your excellent service! I am not residing in some remote forest or a desert or some island which your office could not find. The courier contained important document and due to your inefficiency valuable 10 days are lost and who is going to bear the consequences. Henceforth I will recommend not to use your courier.

  54. Sir,

    A courier bearing docket No: 13830352130 dtd: 13.02.2013 from Mumbai to my residence at Vidyaranyapura, Bangalore-97 was sent and seems your courier boy couldnot locate my residence and the docket has been sent back to mumbai on 15.02.2013. I wish to state that I am getting courier through Blue dart for many years which is delivered so far and only on this occassion your delivery boy could not find my house (residence has vanished into thin air) & though my telephone no was mentioned on the cover, he didnot bother to call me. I had to spend my valuable time and many telephone calls to your office to findout the cause. Kudos to your excellent service! I am not residing in some remote forest or a desert or some island which your office could not find. The courier contained important document and due to your inefficiency valuable 10 days are lost and who is going to bear the consequences. Henceforth I will recommend not to use your courier.

  55. HDFC Bank has send credit card but it is not delivered by blue dart airway bill no.42943193731.I had recd. a phone call on dtd.8.02.13,the phone caller asked me for deliver my i told him to deliver it on my office address,but yet i have not recd. my credit card.

    my office address is as below-
    Tilak Singh (Manager Dispach)
    M/s Anadmayee Forgings Pvt. Ltd.
    5-A,Site-4,Indl. Area,Sahibabad,
    Ghaziabad 201010
    Cell No.8447139273
    my Email ID is [email protected]

  56. I want to file a complaint against some members of HDFC :
    Mr. Hari OM (Manager),
    Mr. Deepak,
    Ms Priyanka.

    These people are very arrogant and not helpful at all. I request them to settle the bill amount but the response is too bad and they even don’t have the correct address of my home. After providing the correct address they again putting someone else address.
    Now they are even not ready to speak in proper manner and not sending any executive to collect the amount.
    Ms Priyanka said to me that why dont you send your friend in their branch? I dont understand these type of conversation.
    And i dont know what the hell she is talking about.
    So many different peoples are calling me from HDFC from their personal contact number.
    I have even filed a complaint against them on their site as well as here, http://www.consumercourt.in/banking/76422-hdfc-bank-credit-card-customer-care.html at Consumer Court site but so far no action has been taken on this case.I hope i will get the proper solution of my complaint very soon.

  57. I have sent a Shipment waybill no 13300762904 on 16/1/2013 from noida to jaipur and this services is not available to bluedart not Return is my packet in My Oofice And Pls Urgent My Packet Is Delivered in My Office Today My Office Adders is
    Dow Chemical International Pvt. Ltd.
    2611,Unit11 Lobe No.2,6th Floor”the correnthum Tower APlot No,A-41,
    Sector -62 Noida -201301
    Tel :-01206755500

  58. I was sent with a packet on 15th January through BlueDart Courier(Tracking #: 46246764314) and the shipping address is Bangalore.
    But when I checked with customer care its delivered to some X address in Ahemadabad. I dont know how the Blue dart have chenged this tracking # as well in Mubai office and delivered that to some person in Ahemadabad.

    I think Blue Dart is not a safe place to send couriers.Can I take this like Blue Dart have stolen my packet and given some dummy details saying its been delivered. SUCH A POOR SERVICE.

  59. Dear Recipient,
    My Debit card (ATM) was about come at my office Tech-Mahindra A13 Sec-64 at Sahara Noida (UP) Pin-201301, which has sent from Kotak Mahindra Bank One and half week has gone but still I did not get it.
    My product veryfication ID is- 43988109546 Please check it out and send it to above mentioned address as soon as be possible.

    Thanks & Regards
    Manish Sharma

  60. This is Shanmuga Sundhar, i came to inform you on a poor service which happened on yesterday (12.01.2013). I didn’t expect this from an esteemed service company.

    This is my deliver Shpt# 4294003624, from HDFC.

    A man, who came with this to deliver in my address (West K K Nagar, chennai-78). That time I went a photo-shop, which is very close to my home. The delivery boy came to my home and informed to my sister about this delivery. But, he didn’t give to her, that i appreciated really. Suddenly, my sister made phone call to me and said about that delivery. At that time of phone calling that delivery man suddenly ran away without any response. Within a minute i came that spot from the studio, i didn’t see him and get the credit card from HDFC.

    Within a minute i was there. Even my sister informed to him that mine is very close to my house. But, he gave no response to her and never wait for a minute to deliver. This is very very poor service in the competitive world. This is not the way to get-up or to improve your service.

    Due to this event, i cannot purchase pongal dress for my family members. i cannot celebrate the Tamilar celebration “Pongal”. This is harvesting festival in Tamilnadu on 14.01.2013. I can’t expect this from Blue Dart.

    For HDFC: Please consider this event to deliver your valuable things. Thanks. Whatever HDFC send, that has to help on time to a customer, otherwise its meaningless. Thanks.

    I expect immediate response (reply mail or phone call) from Blue Dart and HDFC too.

  61. Dear Sir / Madam ,

    Consignmnet number 13616664482 , has been booked from Patna to Bangalore on 08.01.2013.But i have not received my consigment yet , as very important nad emergency document ( Heart Medical Reports ) are packed in that consigment which is required immediately for the Heart surgery of my dad , which is on priority.Customer care is not responding to my cal , as iam trying it from past 1 hours.
    So i request you to please let me know the status of my cosignment as its required on very priority today itself.
    I Look forward to see your reply at my above mentioned mail id.
    Awaiting for your Reply.
    Thanks & Regards ,

    vijay Krishna.

  62. I just visited your Jaipur office, response at jaipur office is very poor & non cooperative, they don’t want to listen anything nor they are willing to help & provide solutions to the satisfaction of the customer.

  63. This is my shipment No.46259369203 please this is pan card require urgently Plz Dispatch Urgently my Contact no 9686019464 Plz call This no

  64. The helpline of mangalore is useless. During business hours, they never pick up any of the phones!! the status of my order has been updated to ‘Consignee address incomplete’ even though I have provided the correct one. Their service is extremely annoying.

  65. sir
    i order for snap deal- product name of pen drive order on date 14/1220/12 ..AWB NO 59086763470.but can’t delivery because no service area ,but am living in salem around 15km but not delivery..it very poor working,and my product are retan to snapdeal with out any information ..if any phone call i am pickup tha parsal ..why not call me????..branch salem meyyanoor branch ..


  67. Dear sir
    I wish to write that one parcel is sent by S B I card division through no.EV12347030098 on 12.12.2012.and i am out of station till 4th January 2014.Hence you are requested to hold the the parcel till 4th January13.I shall be thankful to you.
    Narhari sharma
    b-404 surya vihar Dundahera
    Gurgaon 122o16

  68. I am suppose to get my shipment on 30/nov 2012, no one has called , and in the status , it is updated that permisis was closed at 1.45 pm on 29th, which is office which works 6 days week and morning 9.30 to eve 6.30,i have not yet received the shipment. hopeless service

  69. Sir;

    ICICI bank has dispatched one credit card to me on 22/11/2012.

    AIR WAY BILL NO: 46214154770

    I have not yet received the same.
    pl do the needful. If required pl call on 98220 27990

    Subhash Jadhav

  70. plz can u give me singapore customer care number. we delivered documents through ur blue dart from hyderabad with number 5307200894 on 20th nov, 2012. Receiver is at office, if u can give number the receiver will call concerned ppl and get the documents.

  71. The services offered by bluedart here are unprofessional.The delivery staff seem least bothered to do the delivery in time.No business ethic and unprofessional staff.I feel other couriers offer much better services and do the dlivery in time….

  72. Respected Sir/Madam,

    I have send 2 courier to Noida though Blue Dart on 10/11/2012. The POD No are as 13661882496 & 13661882500. It has not been deliver at desk.

    So pl check it and deliver as soon as possible.

    Thanks & Regards,
    Rajput V.

  73. sir, I called customer care they told

    AWB no-46210196535
    plase send pan card blow address

    H.No-9-2-128/8 Ambedkar Nagar
    Hasmathpet.near pocheamm temple,old bowenpally sec”bad-9 mobi no=9618929596,9640853595

  74. i am from sangli.the order arrives on time at your blue dart office ,but they do not inform us about its arrival.they dont deliver it on time.they dont come to deliver & just sitting in the office say the consignee premises are closed.

  75. bill no 46166035532; 46166330066 46184783352 46166330055 46185510114 disp date 4th oct.2012 abhi tak delevery nahi hua ,aapse anurodh hai yathaashighra delevery karayen ,

  76. pan card delevery nahi karate hai bellary branch me 2 2 saal se pan card pada hua hai ,delevery nahi kar sakate to return karo ,yaa to service hi band kar do .

  77. I am supposed to receive some documents and sender has preferred Blue Dart services, and they are yet undelivered. They don’t reply to mail and looks like they don’t have enough staff to work for them. Worst and pathetic service. #Useless people

  78. Dear sir,
    As per your information about ASIAN PAINTS SHIPMENT vide yor bill no.46145589991 has been delivered on 12-10-12 to DHIRAJ but i have not got any ASIAN PAINTS SHIPMENT till this time at my given address.
    You are requested to look into the matter and confirm me about my ASIAN PAINTS SHIPMENT.
    My mobile no is-9314013254


  79. Dear Sir/Madam,
    I want 2 purchase Samsung LED TV 32EH5300 via, ebay.in. The product is in Delhi and I live in Maharashtra, Pune,Katraj.Product cost is 30990 Rs. So kindly tell me what will be the Govt. charges i.e. Octroi charges I would have 2 pay at the time of delivery?
    Thanking You.

  80. My consignment from Mumbai has been booked on 06-10-2012 with ref .no. 54755920133 to deliver at faridabad – 121001. I have not received the consignment till date(13-10-2012).
    Will you please help me

  81. sir, My name is AYAN BHATTACHARYA……..so, i request you plz my dispatched tet need it urgently………………so, plz quick deliver me……………………..

  82. Sir,
    I am from nashik, i got the message on mobile that to collect your parcel/ courier from the office, i go to the office but they told me a man will deliver the courier and no one deliver the parcel from last two days.

  83. Way bill no. 43944944621
    The status updated wrongly on your site,By enqury by phone They informed that the boy going for delivery, but that’s a wrong commitment. Its very urgent to pickup the courier before 9 am tomorrow
    Pickup Date

    01 October 2012

    New Delhi
    Delivery Attempted-Consignee Premises Closed
    Contact Customer Service

    My AWB NO 43815662284 booked on 21 Sep 12, for Shillong has not delivered till today i.e. 03 Oct 12. I have mailed to every concern but ididn’t got any fruitful result. Please do needful.

  85. My AWB NO 43815662284 booked on 21 Sep 12, for Shillong has not delivered till today i.e. 03 Oct 12. I have mailed to every concern but ididn’t got any fruitful result. Please do needful.

  86. Sir,
    I am living in amritsar. I recieved a phone call on friday last about my parcel from a delivery man, the next friday has come but the delivery man has not turned up as yet.The thing i wanted for a special occasion has yet not been delivered to me.I could not make out the cause of non delivery of my pacel.I think only the delivery man is an ineffecient and irresponcible person who doesnt bother the late delivery or even if the thing is left undelivered.Kindly throw out such irresposible employes who doesnt want to work.
    DAV Public school
    Lawrence Road

  87. Sir,
    Asian paints shipment dispached on 8-9-2012 vide blue dart
    AWB no 46129884393.
    Has not yet been deliverd at ajmer.

  88. I have booked one consignment through BLUE DART COURIER AIR WAY BILL NO.58174229234 Dt.. 06.09.12 in air Apex mode to Kancheepuram PIN-603204.

    What is reason for delay and it should be delivered on today it self.

    Jainex Aamcol Ltd
    Aurangabad (MS)
    h/p: 09673330565
    Phone: 0240 6614477

  89. Sir, two nos. of consignments, (1) in the name of my son Sankalan Pal, AWB No. 46065450395 & (2) in the name of my daughter Sankalita Pal, AWB No.46065450384 couldn’t be delivered to us on 04.09.2012 as we were away from home.We had received a note saying “Sorry to have missed you’ from Blue dart No. 920382. However on 05.09.2012 when we requested customer service over ph. # 22881234,we were informed rescheduled delivery date as 06.09.2012 between 1 PM to 5 PM. Unfortunately we waited for the whole day postponing our important commitments, but didn’t receive the said consignments. Again we had to contact over ph. #22881234 and got another rescheduled date 07.09.2012 between 1 PM to 5 PM. Finally both the consignments were delivered to us on 07.09.2012 before noon. We would like to bring to your notice that failing of rescheduled delivery date is not expected from a reputed name like yours. Regards..Susanta Kumar pal

  90. shipment no. 46006319645 dated 19.04.2012 PAN CARD NOT RECEIVED PAN NO. EBWPS3086P aCKNOWLEDGEMENT NO. 033260600016825 DATED 02.04.2012

  91. My consignment from indiaplaza has been booked on 29-08-2012 with ref .no. 43199079814 to deliver at Bellampalli – 504251. I have not received the consignment till date(04-09-2012).
    Will you please help me

  92. Dear Sir,
    I want to send some woolen garments to my son at ooty.Request to confirm by return,whether you have any delivery centre at ooty or not.
    Matter most urgent.
    Ayon Ghosh

  93. sir,
    i ordered a jeans from jabong.com which was to be delivered by bluedart in rewari. the order was placed on 28th of july and till now i didnt received my order. after 17 working days also i didnt received my product. the main culprit behind this is bluedart.

  94. sir,
    i booked a sony camera of rs 4999. my order no is 20728121126
    will get a message from bludart my product will reach thru blue dart awb 59024185640 on or after 28/07/2012 .i will not get the product now the date is 30/06/2012 please give me fast important

  95. HSBC has send credit card but it is not delivered by blue dart airway bill when i called to customer care they informed me that there excecutive did not get my residence address it seems. when HSBC person can find my residence address for varification how come blue dart person cannot find, this shows there dedication in delivery,blue dart person can called me on my cell for guidence, Please improve your service, you have a good name in market please dont loose it.

  96. sir/madam, i am staying at salt lake, sector III, kolkata. this is 2nd time i am writing regarding my credit card from axis bank which is to come through ur courier. two times the delivery person returned my credit card back to bank without commnicating / informing me. now 5 days back i met that fellow and asked him about my card he told me that he would not deliver it to me after my repeated request. he just told me that he will deliver it at my residence. now i am waiting for him for 5 days. he never contacted me and never came to my adress mentioned. it is requested to please look into the matter & deliver it as soon as possible. i m already disappointed with the service of blue dart.i never seen such poor service of any courier except this i am facing.

  97. hi i have made an Order # 002579 with buyatbrands and which is to be delievered via bluddart in 4 working days since it is in delhi itself and to be deleievered here only.
    I havent received it yet. kindly suggest..

  98. sir,
    i booked a trancend 4gb memmorycard of rs 155. my order no is 20533709477
    will get a message from bludart my product will reach thru blue dart awb 59015422992 on or after 21/06/2012 .i will not get the product now the date is 27/06/2012

  99. Sir,
    I had placed an order with Snapdeal Order Number is P20543414753 and i received the order on 26/06/12 around 1:30pm. Blue Dart Awb 59002316380.
    Amount payable was Rs.709/-.
    I had even received a sms from Blue Dart to keep Rs.709/- ready in cash.
    The person who had brought this courier home has charged me Rs.758/- and he claimed there was a bill of Rs.758/- inside the package. My Mom did not open the package then but after i reached home I checked and amount payable was only Rs.709/-
    So, I would request you to kindly look into the matter and let me know about this as soon as possible.
    Please do the needful at the earliest.

  100. Please deliver the docket(60138787170) between the time 12:00 Noon to 6:00 PM. at Kandivali (W), Mumbai-400 067

  101. I am very offended to your service. I sent medicine by courier from kolkata to new delhi (18/06/12) NO.13588389776 ,but till date have no response…is this your service?
    I am sorry to say that,I never ever seen bad service like your company….I really suggest to everyone that they’ll not take your service ever.
    I am going to add on my face book wall for your bad servicing……….and I have own company….so i suggest my clinds & all friends that don’t take your courier service

  102. i was supposed to receive a courier from bluedart (no;46045253085) today,but i did not.Infact it has been delivered to somebody else.and this person is calling me to come and collect.I do not want to go there.It is your responsibility to deliver to the right person.I expected a confident professionalism from Blue dart, now iam dissappointed and sad

  103. Bluedart delivered me a SBI Card in jan,2012, which i lost in April,2012.Aa such bank despatched me a new card in the SAME ADDRESS which was returned undelivered by Bluedart stating addressee could not be located,where as i was staying in the same address.Bank redespatched the card 2nd(shipment no 43892126681) and 3rd(shipment no 43898931215) time,but both the time it was returned undelivered stating the same reason.In between twice i had visited their office and made number of telephone calls with regard to the issue.Once i got the reply that since they could not locate me they redirected the consignment in the alternative address ie my office address,there also they could not locate me and deliver the card. This game is still continuing and i could’t get my card so far.What to say God only can save this organisation and its staff.Since iam very well present at the address,I have to believe that their initial delivery of the card in Jan was made either to a wrong person or they are making fun.It was not my first experience with Bluedart.Now i have no doubt in that it is a third rate courier and the Indian speed post service is the best.It would be better for the coy if the senior management is look in to such things.

  104. sir. i booked a parcel on 28 may from jammu(dry fruit market) for nashik but till date it has not been delivered. staus says premises loked but when contacted nasik office says thet have not recd. any parcel.for god sake pl. find it and deliver

  105. after long folloqup i am unable to receive the courier
    dispatched in ajmer and pod no is 46051510654

  106. I have order one Item (Wispro Teblet)from neeptol,the Item have reach our Guwahati main Branch on 28/05/12,but they are unable to delver me up to 03/06/12,so I decided not to delver me and back it to neeptol.your Blue dart company is totally flop so I requested you not to take any item to deliver, which is you unable to perform smooth of your duty.Your reputation is downfall day by day so I request you to kindly necessary take action in this matter,so that our public/customer are satisfied.Thanking you.

    Md.Ruhul Kuddus
    East Maligaon Railway Qr.No 248/A

  107. Hi i place an order in fashionandyou…my order number is 1934334…and they informed me that my parcel has been diapached on 30/may/2012 through Bluedart courier and the num is 59012944373, but still i didn’t receive the package, sp please kindly check and do the need full…my mob num 0-9080261697, please check and do the needfull…

  108. Sir
    my consignmment was booked by sbicard on 25May 2012 with ref no.43888260010. but could not received til today. my mobno. is 9868267420.

  109. sir at which date i get my courier from blue dart my shipping way bill no is 59000886851 .please reply me as soon as possible

    indore (M.P)

  110. pune docket no 50173642713/ coustomer code-373376/lot of 4
    09370062625 NOT RECIVED

  111. Sir,

    Let me know about your insurance policies for covering the goods which you are collecting & delivered to the respective consignors.

  112. “Following are shipping status updates of shipment(s) :
    Waybill Number : 43888460663
    Pickup Date : 07 May 2012
    From : CHENNAI
    Status : Delivery Attempted-Consignee Premises Closed. CONTACT CUSTOMER SERVICE”
    This is from Flipkart.com on 18.05.12 – 3.45pm

    YOUR KUMBAKONAM OFFICE INCHARGE said, When I call him(9952436262) “NO parcel for your address”

    What is this?

    Message :
    I think the kumbakonam office have not delivary boy.
    15 days before call me to their office and gave my parcel.
    Now my parcel is in their office morethen 7days.
    their report the sender(flipkart)some false.
    why the bluedart in kumbakonam?

  113. This is regarding the AWB 58153947482, today afternoon 12:30pm I had spoke to your executive and informed that shipment should deliver before 5pm as customer will not be available and he has confirmed that material will be delivered before 5 pm today.

    Second call I had made around 4:30pm spoke to your executive Mr. Sultan, he told me that material will be deliver before 7 PM only, When I informed him about my first call discussion with blue dart executive, Sultan told me that he will be inform the executive who has spoken to you within 5 or 10 mins. But I didnot got any call.

    Third call I had made around 5 pm your executive told that material will only delivery before 7pm, if it is not getting deliver today they will try delivering the material for tomorrow before 5pm, if it is not happening tomorrow they will try for next day.

    This is the way how your executives are giving information about the shipment.

    As blue dart is fastest courier, that is why we ask our HO to book through your courier that to by Air by paying more amount. If we are not getting the shipment in next day then what is the use.

  114. VFS hand over the doccuments to Blue-Dart Courier on 9th May,2012.From Blue Dart Somebody call from 28761565 regarding the address on10 th May.Today also I received a phone from Blue Dart abot address.When I enquired at Blue Dart on 28241234 they say that they have received nothing from vfs.If blue Dart has no message about shipment then why they are calling for address? Please Explain and solve the issue immediately.THANKS……

  115. plz contact me before ur delivered my order to me… i m from gandhinagar. i have ordered hair instyler. plz contact me on9725553468

  116. I perched some product from Snapdeal and my Blue Dart Waybill No : 59002884975 but till date no received my product till date. kindly clarified the reason and handover the same immediately.

  117. please stop your courier business from today……….right now. this is my kindly request to higher authority of blue dart and dhl.

  118. most third class courier service provide by blue dart………………….DTDC and speed post service is best in india…………..so use this medium for courier service.

  119. sir i have ordered a 8gb kingston dragon pendrive 4 days earlier, when it will be going to delievered to my place, and till now i have not got the confirmation call from u.please reply on my email id.

  120. sir i was to receive courier from metlife – consignment no 40369797731 its more than a week and i hve not received same- kindly let me know position immediately-thanks

  121. your ranchi office/franchisse cannot deliverimp document,providing reason for unavailable man power .please see an alternative so that we are not harrased and bluedart,s image remains unquestioned.once the document is received it needs to be delivered at the earliest and not after 24 hrs

  122. bluedart is a phatetic service that is given to a custm as my card from citibank is isseued on 16-04-2012 and on blue dart it is shown as undelivered on the same day without trying once…..plzz a bad service

  123. Hi,
    Refererence No AWB 42840618774 ,Wide the refered AWB HDFC BANK Credit card is to be delivered at the address of BSLI sector 51,Noida,but no courier company representative reached to above address to deliver the Card.
    So,i request you to dilevered the cridit card.

  124. sir mera courier ane wala tha frm pune but wo abhi tak nahi mila muze muze nashik ka coustmer care ka no chahiye pls…

  125. i was supposed to receive my pan card via Blue Dart.On finding door locked one day,it has been mentioned wrongly that door was found locked 4 times and the important delivery was sent back causing great trouble to me….pls do not trust this courier service infuture for any important delivery…iam placing my complaint with NSDL also.

  126. There is no pick up happening at Salt lake city timely basis. At the time of delivering documents the delivery persons are taking consignments at around 2.30 – 03.00 pm. Most of the cases office documents are ready around 5.00 to 5.30 pm and due to that one day delay for dispatching documents. The most critical is that if the documents are bigger volue and or size then not taking the consignments. Asking to call customer care and to arrange for. Otherwise we have to arrange deposit by self arrangement at local office.

  127. Sir
    Refererence No AWB 42647858153 ,Wide the refered AWB CITI BANK Credit card is to be delivered at the address of Mohasn Nagar,Ghaziabad,but no courier company representative reached to above address to deliver the Card and the card is returned back as undelivered.

    Again vide reference No AWB 42592895461 the same card is redirected on 30/03/2012 at the address of Pragati maidan Metro Station Building ,New Delhi but the same has not delivered as yet.

    It seems a very third class courier company


  128. sir i want to know the phone no. of blue dart courier in gorakhpur(u.p.)and my bill no. is 44013037176

  129. I received a mail with Airway bill No.58590881834 and expected delivery date 6 April 2012 at my office address but my office will remain closed from 6-8 April. if you deliver my product during this period, i’ll not be able to received it. So please deliver it before or after this period. My contact # +919681128167

  130. ref.no.3079646 i booked my order at18 march but i have not receive it yet.11 digts no. not prodive me yet only ref no.and order no.is 3074557

  131. sir one of my courier is snd by u in wrng addrs plz confrm it in correct address imediately its too urgent.

  132. Complaint against loss of intrnational doc Airway bill No.7966659665 sent from Thailand on 19.03.2012 for delivery to Mr.Rajeev Rustagi,H.No.45,Sector-44A,Chandigarh,India.It is to inform you that the said document contained very important legal docs which were urgently required by the court at dehradun.The delivery boy visited the given address on21.03.2012 at 3.15pm but found it locked and left a nondelivery note .i personally contacted the Panchkula office immediately on telephone in the evening and was told that the packet will be delivered to me today i.e. on 21.03.2012.I waited till 9pm on the 21.03.2012 but the document was not delivered.Next day i again contacted the Panchkula office at approximately 11am and was told by the branch in charge Mr Rajesh that the document has been misplaced and requested time upto 12pm to locate the misplaced/lost document.I immediately contacted the Delhi Customer care helplineNo66111234 and reported the matter to Pramod ,the customer care officer on duty who apprised me that the complaint has been noted and the matter is under investigation.Consequent to that I got a call from Ms Sunaina at about 2.15pm asking about the status of the document.I apprised her about the significance and the legal implication of the said document and assured me the proper resolution of the complaint.I again contacted Mr Rajesh,Branch Head at Panchkula and apprised me that he has already informed his principles in Thailand about the loss of the said document.i want a speedy disposal om complaint otherwise i shall be compelled to approach the Consumer court by filing a case for claiming the damages and compensation for any adverse legal outcome arising out of nondelivery of the document.Rajeev Rustagi (Senior Citizen),H.No.45.Sector-44A,Chandigarh,India.Mob.No.9814009393.

  133. I booked an imp doc frm your set-up in Gurgaon -122001 on Mar 5, 2012 for Pune under number 13267065350. As on date and time, it is still to reach me. Sad. Your tel no is unreachable. How does one find out about the fate of the consignment??????????????
    Is there anyone who can help?
    Ranbir Kashyap.

  134. its a low grade courier service in haryana district sirsa .
    i had to receive my fd certificate from tv18 group they given me the docket no. of courier and i was regularly going to blue dart office for continuous four days . but i got very foolish reply from the office. i will never use this service in future i can have all details but now its of no use.

  135. 1 Sandisk Cruzer Blade…. 8gb INR 359 1 INR 359

    Total :- INR 359

    Shipment Tracking ID :- 58579492156

    please cancell product unfortunatelly i buy anthor onee

  136. sir i booked a sanddisk pendrive of 8gbmemory ……..unfortunatly my parents say cancell product please cancell

  137. I got 1 sms from HDFC Bank for despatch of credit card from airway bill. no #42837780414 & when i track it on system it shows card is undelivered due to insufficient address but actuallly address is correct i got sms on 17/2/12 on 9:43 card got despatch from chennai on 15/2/12 so how it is possible that you come on 16 on my pune address so please do the needful

  138. Doct number : 13432166182 / 13-02-2012
    Consignmnet not yet received.
    Very urgent consignment.
    Please reply
    Rajiv Mahi
    Mob : 9988024960

  139. kindly note that my parcel from home shop 18 awb 58578728176,i got call from your goa office at 12:30pm on friday 10/02/2012 that delivery will be done on saturday, but when i called your office on saturday afternoon ,the lady who attended the call told me that the delivery will be done on monday 13 feb. Now when I checked the status report today i found that it was falsely quoted saying consignee not available when i am available on the given address from 9am to 8pm.

  140. Kindly note that I have not recieved my courier which was shipped from chennai on 04/02/2012. The ref number is 42826237042. Kindly revert asap

  141. AIRWAY BILL NO.44946309741 I have not receved my pancard so please send tha card to this address .koushik stor .no.127.near k.e.b office road babasahi colony h.a.l 2nd stage .indiranagar bangalore 560008

  142. pickup rested in pon offices 12.30 pm.pon cs siva asked in 14.30pm.pickup porsan come in 13.30pm pickup not teddy.evening 20.00hrs in pon offices.
    can not acct pon offices mr .covind and sivaraj shoting and an rearwards.i am a nwe costumer in pon monthly rs5000.pament.anthar couries ican give tha document.

  143. Please note that I am out of station till the 5th of Feb 2012. The document sent by you by airway bill no. 43059398852 therefore was returned. Pl resend the same after the 6th. Thank you.

  144. Hi,

    Sub: Blue dart courier not delivered(complaint on bluedart courier).

    Dear sir this is Naresh Molagara from Hyderabad.
    I was applied for ICICI bank Creditcard, this card was dispatched from the ICICI bank on January 13th 2012.
    But till now i didn’t received the courier to my communication address(H.No: 17-115, Kamala nagar, Dilsukhnagar, Hyderabad).

    when i call to the bluedart courier customer care number 040-66161234 by telling the my courier deliver way bill number 40323099600 (this deliver number taken from the ICICI bank customer care), the customer care person said to me that they are upadte as consignment address is not correct.

    I am shocking by this remark, why because they didn’t came to my communication address and they didn’t called to me on my registered mobile number(8886532000).i was confirm with my house owner whether they came to room for dispatching when i went to outside,they said to me nobody came to here for courier dispatch on name.after this confirmation again i called back to the customer care 040-66161234, they said to me again as ‘our(blue dart) deliver person JOSHI came to your address on 17th january,But he didn’t came to my address why means on this day i was suffering with cold fever,i spent the whole day in my room only on that day.but they are saying he came to my address with out coming to my address. I think they are not intrested to deliver the address perfectly. Why the bluedart courier is recruiting this type of lazy delivery persons.

    Why i am saying lazy means again today(17th january) at 6 PM i called to the bluedart courier people, I got response as they send back my credit card to ICICI bank.with this type of issues my name went to blocklist in ICICI bank by the worst things doing by bluedart courier people.

    ICICI bank persons are came to my address for address verification they are cleared for issueing credit card on this address. But why this Blue dart courier persons not delivering couriers to perfect address.

    So please help me any one.

    Thanks in advance.

    Naresh M

  145. Iam waiting for the courier from 4th January. I didn’t recieved any courier till now and its emergency for me courier no-42824379765. so please let me know when I will recieve the courier.my no-9441130328

  146. i am waiting for a parcel with the airways no 60125056714 and this is very very urgent. please let me know when i am going to receive it at bhubaneswar head office with my no 08895633888

  147. May I know what is expected time to deliver a shipment from Delhi to Kolkata ? One parcel through way bill No- 43819326456 dispatched frm Delhi to Kolkata on 3rd of Jan . Yesterday I was assured that same will be delivered to me , still not received. When called customer care people they r saying will be delivered today . This is not the first time when we r not getting courier on time . The most pathetic thing the behavior of the customer care people who r least bothered abt customer sentiment .

  148. my shipment number is 42645174633 and the status shows that no was found at the place of delivery i didnt get any call or anything related to this please do the needful and dliver it again

  149. PAN Card sent by NSDL through Blue Dart on 13/14 Dec 2011 under waybill no. 44484642812 was not delivered to consignee (fake entries of visiting consignee 3 times with remarks of premises found locked/closed by blue dart employee made in their records without actually visiting the consignee, although the premises was never locked/closed since 5th Dec 2011). The employee/management at Jaipur never bothered to call the consignee on telephone number provided by NSDL on envelope and kept the consignment with them for 13 days and then returned back to origin on 28 Dec 2011. The customer care at Jaipur did not pick up even a single telephone out of 14 telephone numbers provided from 1000 hrs to 1500 hrs on 29 Dec 2011. The telephone picked up around 1530 hrs was disconnected. Mr. Yogesh Manager Operation then picked up telephone and after lot of deliberation he assured to get the consignment back from Mumbai and delivered to me.

  150. sir,

    KEELKATTALAI, CH-600 117

  151. I reieved a sorry to have missed you note 30-11-11.I contacted your no.28241234and told them that i will be available before 10am and between 1300 and 1700 hrs.Theycame at 1745 hrs.Again I gave them a time when I would be available but they came after the designated hour.This happened twice and lastly they told me that my mail would be delivered on 6-12-11 and i retmained home for the whole day and nobody turned up. On checking I WAS TOLD THAT IT WAS RETURNED TO SENDER.i This is highly irresponsible behaviour.You r exeutive s are not able to follow simple instructions

  152. i book Transcend memory card, as i have receive the conformation of BLUEDART AIRWAY BILL Details, but the number to track in Blue Dart is not a valid number only shown..
    Airway Bill Details:60124511672

  153. dear sir one ATM card has ben dispatched to my home adress on date 30-11-2011 from HDFC BANK LTD. but ur amritsar agency is no delivered my card ontill date 03-11-2011 when i am come to ur amritsar offic then ur staaf members are tel me we have no service in ur area & no any delvery boy for ur courier, when i call him u can see my identy proof & resi proof & give me my ATM card, plz dont ehrase me but they tell me we return ur ATM to back , PLZ. TELL ME UR COURIER IS WHAT I MEAN SERVICE OR EHRASMENT FOR COSTUMERS. I FEEL UR COURIER IS VERY CHEAP POOR & LOOSE, I SEND A MAIL TO OUR BANK MANAGER ( i send ur very bad feed back result to al my links ) (9876077106 Robin Sharma)

  154. if the courier has been sent from uk in oct the entering in india date is 6 nov and the online shows us the parcel is at jammu why.
    my parcell no is 8457734154 i am asking the officials where is my parcell. this is cheating with customers

  155. I am totally unsatisfied with courier servise offered by Bluedart.

    A courier was dispatched by homeshop to me.

    Today I tried with bluedart central customer care it was assured to deliver today hence I am waiting for it at home. Before half an hour I tried a number of Verna ofice & it was surprised that nobody picked number however since call was directly transferred to some extension resulting in mobile bill, but could not talk to anybody & is happened thrice today.

    Somehow I got another number from panjim office after enquiring it was told that delivery will be done tomorrow which contradicting the commitment given by central customer care. I wasted hole day waiting here at home.

    Sine we are working peoples it is not affordable to wait for courier.

  156. THE WORSSSSSSTTTTTTT COURIER SERVICE EVERRRR!!!! PLEASE DONOT GO FOR THIS……They will never deliver to the location. One of the item i shipped is missing and not yet delivered. They should be blacklisted!!!


  157. Our meal voucher consignment No. 58148971473 was despatched by Sodexo SVC India Ltd on 07.11.2011. Till today we have not received the same. Whenever we call at the Gandhinagar Office,Gujarat, they reply that due to staff shortage, they are unable to deliver the said consignment. This is repeated every month and it is a headache for us to get the thing delivered at our office, which is just 18 KMs away from Blue dart office at Gandhinagar. please look into the matter immediately and see to it that this things are not repeated again.

  158. I sent one gift hamper at C-103 SHIVKALA APPARTMENTS(NEAR FORTIS HOSPITAL)
    SECTOR-62, NOIDA-201301, but recipient not received, as per blue dart it is already delivered, please investigate.
    AWB# 40330397225

    Please response on mob# 09919725418


  160. Blue dart has the worst delivery boys. They dont attemt to find the address and return and post the comment “house locked / wrong address/etc.” I don’t understand why the insist on taking the consignee’s contact number with the address when they do not intend to call them for direction to their house.

  161. i am sorry to say but your ahmedabad office no is not working.I am waiting for my cc from hdfc from where should i get the information about it?

  162. I have already informed to bank regarding the lost of my purse in which credit cards were kept and bank has sent documents through blue dart on 24.10.11 vide awb 42813512265. pl clarify whether on the basis of letter issued by HR department can receive the courier. our company is public sector undertaking pl reply

  163. I have already informed to bank ragarding the lost of my purse in which credit cards were kept and also informed to bank, bank has sent documents through blue dart on 24.10.11 vide awb 42813512265. pl clarify whether on the basis of letter issued by HR department can receive the courier. pl reply

  164. We are regular customer and we have daily cover for our Head Office(Hydrabad).But your local resources not provide us daily receipt for cover and even not answring proplerly. Thats why we have facing much problem.

    So,Kindly take some action and do the needfull.




    96/ K.G.R.S PATH 712124

    MOBILE NO :-09477303509 .

  166. Dear sir,
    I have got Blue Dart courier from ICICI bank in August2011(Credit CARD)and returned back undelivered even without giving me any intimation.You can put a wriiten intimation in my home mail box( If my house kept closed at the time of delivery or you can call me over my mobile which will be avalable in my address).But nothing happend and the parcel returned.
    I requested ICICI BANK TO SEND THE PARCEL AGAIN AND THEY SENT ON 28-09-2011 AND INFORMED ME THE AILMAIL mail NO.I immediately went your Trivandrum Statue office(Blu dart, Gandariyamman kovil street, Statue, Trivandrom.Phone No; 0471-2330193, 0471-2330209)and requested the parcel and informed them about the nonavailabilty of mine at home till 6 PM .Unfortuntely I forgot the Airay bill No and and they declined.Then I INFORMED THEM MY OFFICE ADDRESS WHICH IS VERY NEAR to Blue DART OFFICE.
    Today, 03-10-2011, morning I telephoned them and informed Iam present at office to colLect the parcel which is adjacent to theiroffice at Staue.Their staff came to office by noon and I infomed him the waybill no . But, he this time declined by asking identity. Iam working as officer in a reptated office and working in the offce, wearing offcie identity and again this man is saking for my indeminity,I got humilated and refused to prove myself.
    i felt vey much distressed by the behavior of your staff and if a person got confimed , then u should not harass thm.
    H e went again witout delivery.
    I want to have your explanation and what action u ar takeing, Iwant to know.
    My paecel WAYBILL No,42815511944
    My Mobile NO: 9447500518
    Email; [email protected]
    Narayanan Nair .P

  167. visa isexpectedon 1st oct bluedart promiseddelivery by 1030 nothing happend my daughterhasto go to hyd to travel to uk nowtimeis 13hrs no information frombluedart


  169. One credit card consignment has been booked by citi Bank to be delivered to my residence address on 5th Sep 2011 and the target date is wihin 4 working days. Till 8th Sep the consignment was not delivered. I contacted the blue dart centre on 9th afternoon and after much deliberations they have assured us delivery on 9th between 3 pm and 6pm. I have already clearly intimated thaI no body will be availale in the house till 17th. In spite of it they visited at our house at 20.00 hours by which time no body was available. We cannot wait in the house indefinietly. Again I contacted over phone the centre at Vill parle to whom I have clear instructions to deliver the consignment on 19th. In between your person has visited on 16th and the article could not be delivered. To day when I contacted they told that delivery can take place on 20th inspite of giving clear instructions for delivery on 19th one week in advance. This is the worst service I have come a cross. They are not considering the customer’s convenicne. I want the delivery to be made to day. My contact no is 9869056060/28856060. The airway no. is 32547983425.

  170. The phone number for Kolkata does not work… I have called many times and they picked up but no answer…………………

  171. Respected Sir,

    I wasn’t present when my parcel or mail had come, so I had got a slip that said “they were here and had missed to give it” I have the airway bill no what should I do to know about it.


  172. I had ordered for an item from Flipkart.com. They delivered the consignment to Blue Dart on 6th September(Way Bill No.43782667095, Ref No. 52_2475292.)
    Today is, 14th 9:30PM, it is still not delivered. When I called the Blue Dart Delivery center, I was told that the consignment had been with them for the last 4-5 days, but they were very “busy”!!!! In between I had this email from from Blue Dart Customer Service on 12th Sept –
    Dear Sir

    Thank you for your mail. We regret the inconvenience caused to you.
    Pls note, we have requested our operations team to contact you and arrange for delivery
    Shalini P

    I AM YET TO RECIVE THE CONSIGNMENT!! This is what we should expect from a “premier” courier service!!

  173. Dear sir,
    After doing enquiry with Mr. Velumurugan of Chennai blue dart office, I have sent a courier from chennai to silchar but it returned back stating that no service is available in silchar. if so then why did Mr. Velumurugan have not inform us earlier that in silchar blue dart facility is unavailable? He did not do so & did not return the money also stating that it came back from silchar “i cant do anything”. why did he sent my courier to silchar if blue dart branch is not available there? Being an employee of blue dart he should know wherever service is available & should not cheat people like this. its my request to the concerned to take necessary action to stop public to be cheated by such a blue dart employee. this will affect your brand name definitely. my way bill no. 13246125432

  174. Hi,

    May i not available in my office in day hour,but u can call me on my cell number and deliver the Courier,but make sure u need to deliver it tomorrow itself.
    my Cell Number is 9545092420.

  175. Yo ur delivery man give a sleep in my absent on my home at 02/08/2011.
    But I can not connect your kolkata phone no.–03322881234.
    my Airway bill no.42802869141. You also contact my cell no.9433124196.——-chittaranjan Naiya. 106/15 purbachal main rd. kolkota–700078.

  176. Dear Sir,
    I have got memebership in FASHIONANDYOU..I alwaz order products but i never received my pproduct in time….either BLUS DART here in DEHRADUN deliver it lste or They never bother to inform me though my cell no.is given there..many a times,my products are returned to the origin wihtout my knowledge..so many times i tried calling BLUE DART office but i never had their contact no.kindly help me solve this problem..because the product i ordered were important to me..but unfortunately i never got call from blue dart office..why are they being so careless????i am still a memeber and i still order frm Fashionandyou but i am scared if this time also,they repeat teh same and return my products wiht out informing me…please please please please,do something…ITS URGENT.I am sick and tired of their carelesness,BLUE DART at DEHRADUN…

    Thank you

  177. RESIPTNO.905248543&905248623
    kindly inform me that in which branch in banglore this parcel will be available at present i am in itpl hoodi i booked beetel telephone in home shop 18 on 14th aug. kindly guide me for further details
    [email protected]

  178. BEE-TEL PHONE BILL NO.905248543&905248623 FOR SD CARD

    DOOR NO 419,B BLOCK,
    kindly inform me that in which branch in banglore this parcel will be available at present i am in itpl hoodi i booked beetel telephone in home shop 18 on 14th aug. kindly guide me for further details
    [email protected]


    DOOR NO 419,B BLOCK,
    kindly inform me that in which branch in banglore this parcel will be available at present i am in itpl hoodi i booked beetel telephone in home shop 18 on 14th aug. kindly guide me for further details
    [email protected]


    DOOR NO 419,B BLOCK,
    kindly inform me that in which branch in banglore this parcel will be available at present i am in itpl hoodi i booked beetel telephone in home shop 18 on 14th aug. kindly guide me for further details

  181. docket no. 13243694634 dated 17.08.11 which booked from Ambala Cantt and the same till this time 14-46 of 19.08.11 has not delivered Consignor booked remarked “Important and delivery earliest possible” Pl see and do the need full. pl reply. In between distance from Ambala Cantt to Agra is only about less 400 kms.

  182. My way Bill No. 44370568476 Please send my new address Das Leather Kollektion Pvt. Ltd. P-56 Kasba Ind. Estate Phase- 2, Kolkata – 700107.

  183. Sir,
    I hav a shipment from HDFC – Airway Bill No. 42799849116- Delivery person came to my place on 11/8/2011 at 18.35 . Nobody was at home. As I am staying alone presently I will be at home only after 8.00 p.m. So it is a request to you to send the shipment to the below mentioned address on all working days between 11.00 a.m. to 6.00 p.m. except Saturday/Sunday.

  184. On July 29, 2011 Blue Dart domestic courier service from Hyderabad to Howrah, West Bengal was sought for to deliver a letter to consignee at Howrah, West Bengal.

    Full details of the consignee name and address were provided and the packet was accepted for delivery (consignment no. 13251031721)with the clear confirmation by the pick up guy that the mail will be delivered at the earliest. Rs.280.00 was paid in cash towards charges.
    A confirmatory SMS was also received on the following day that packet got forwarded to Howrah and POD details will be provided shortly.

    On Wednesday Aug 3, 2011 consignee confirmed non-receipt of the mail.

    After various follow ups with Blue Dart Hyderabad, Kolkata and Howrah offices and incurring huge telephone expenses, finally the packet got delivered on Aug 6 2011 at 11.30 a.m.i.e. exactly after 7 days.


    In addition to the unnecessary financial loss service quality of such a reputed organisation demand some question. Whenever query was made the stock answer received ” Consignee’s complete address was not provided, hence, delay”. This was total lie. If the address was incomplete how come the Pickup guy accepted the package ??? And why confirmatory SMS was

    Can some one look into this entire mess and compensate me for the loss of time and money ??????

  185. One consignment wide dokit no-58141160501 is delivered from M/s Gulati Enterprises Banglore on dated 21/07/11 to M/s Samtel Color Ltd Ghaziabad.This is lying at your delhi office for want of road permit.The road permit was delivered on dated 27/07/11 to Mr.Yogesh at your office J-11,RDC Raj Nagar Ghaziabad.Till date the status is as it was.Discussed the matter on dated 30/07/11 at ghaziabad branch on phone no-2822050 no proper response. On requesting they give Mobile No.9911330046 of Mr.Anil Sharma,who advised to talk to customer care no 011-66111234.I call at this no & the call was forwarded to Mr.SriKant.He promised us that the material will be delivered on 01/08/11.But today again the same story that material is lying at Delhi office for want of form-38, which was already handed over to Mr.Yogesh at J-11RDC rajNagar Ghaziabad office.Now what should we do ??????.
    We want this consignment on very urgent basis which is already delayed by 11days in transit.Please understand the customer pain & help us on very urgent basis.

  186. Iam Madhu sappidi i suppose to receive a credit card of citi bank on 28th july2011 but i havent received yet and the awb no is 42639353584 i got msg from bluedart it went back because of short addresss

    and my complete address is Sai shradha society, room no-12,
    bharat nagar,vasinaka chembur, near church mumbai-400074 and my contact no is 9223519043

  187. This is the second time when I am supposed to receive my Debit Card from Citibank but I havn’t receive anything yet.Last Time everyone said that we have diliverd your debit card but i didn’t receive and this time the status shows that its dilivered but I did not receive it….Not Good

  188. Shipment booked on 16th july-2011, today 26th still no updates when we contacted bangalore brach, from customer care updtaing it will deliver today……….today but as of now is not delivered.

  189. i have not recieve my couriur which was sent on 20/7/2011 by stic travels pvt ltd delhi .please give me my couriur …..

  190. My shipment number is 58599045131-Amount total Rs 4420 and 58599041130 amount total Rs 550. I misunderstood my total and paid Rs 5570 instead of Rs 4570, I realize it after the delivery man was gone so I called your Bangalore customer service number and spoke with a girl name Lidya, she said she will give me a call in the evening of July-19th-2011 but she didn’t. So I was hoping that some one from your end willhelp me out get back my 1000 bucks. Thank you.

  191. AWB no.13238384666 dated 17.07.2011, has neither been received, nor can I track the same on the tracking mechanism. Even the kolkata no.22881234 does not get answered. Would like to know the whereabouts.

  192. AWB No.58119760414 dated 31.12.2010
    We have sent a courier from Pune to Baroda (Anand ) and paid the freight
    at your Bund Garden Pune Office. The courier reached the consignee and
    your representative recovered the amount of freight from the consignee
    also. The freight amount has been paid twice.

    The matter has been brought to the notice of your Pune office. The Cash
    receipt Nos. at Pune as well as of Baroda has been given to your Pune
    office. The scane copies of these receipts also sent to your pune office.

    Despite repeated reminders no cognizence has been taken so far.

    The pathetic incident disappointed us.

    Sorry to say but not axpected from BLUE DART.

    R. P. JADHAV

  193. AWB no 44331665792 My welcom kit (HSBC bank)dispatched from Mumbai delivery boy called me and he told me you will have to came on main road for shipment receiving otherwise it will be return. That time i was at my office, How could i collect.What a pathetic service.

  194. Today I found a slip issued by Bluedart courier No,006686.The person who has my courier from ICICI Bank to deliver me at Baddi- Housing Board Phase 3, H N0 270 Sai Road Baddi. The date was cut two times and phone No 6560055 mentioned on the slip is not working and advise me how to contact them for the receipt of courier issued by ICICI Bank. It is a very important documents and your persons taking it lightly. Advise them to deliver the courier at my address mentioned above and contact me on my Mob 9418006810.

    It carries a bad reputation on the part of the company on account of the irresponsible staff and it also lack a bad service of the courier company which is mandatory and obligatory on the part of the Bluedart.

    To maintain the repute please advise your person to hand over the courier in time by contacting me on MOB No,9418006810

    Parshotam Lal Bindra

  195. Dear Sir,
    Blue Dart ,
    Customercare Department….
    We are along with our clients waiting for results.. it is quite serious but they are not aware of it.
    M. Shashikant

  196. we are sending our letters as well as parcels thru blue dart but the service is very poor it takes minimum 4 days when delivered thru youe agewnt in kasba.

    i think it is rediculas. when we call up your customer cenre at 22881234 they are always clueless.

  197. My shipment vide AWB No. 42638367995 is comming by CITI bank through blue dart. From last 2/3 days i am continuously calling to your customer care services to deliver me the parcel. But i am not getting any feed back on whereabout my parcel. is there any one to lookinto this.

  198. we have been dealing with BlueDart courier for quite some time but we are really regretting as to why we get our consignments through them..
    the services and response is absolutely hopeless and the attitude totally uncaring.
    They do not know as to how should they respond.
    we get consignemts from all over India.
    sometimes they get the way bill generated by themselves, sometimes they say they do not do it–what an anamoly.
    we are yet to get our shipment from Ahmedabad despacthed on17/6/2011, morethan 17 days have passed, but despaite our numerous calls, the attitude of the Kolkata office is the hell with your consignment, it will be delivered as & when we feel like.
    They should be penalised for such late deliveries and they are not worth the reputation.Nobody in the customer care service is able to say as to from which location the consignment is going to be delivered/ no telephone nos. even. they say they work on Emails only..


  200. on 1st July my Daughter Miss Rishta Amal CHATTERJEE’s passport sent by USA Embassy DFS, DEL under AWB NO 13267763983 was delivered at wrong address. Which gave me very bad mental tenssion. Your Nariman Point Branch, Bombay kept on giviving me wrong information whole day.

    I am shocked by the service of BLUE DIRT.

    Please take action and let me know.

  201. M/s. Relays Sig Contacts booked a shipment through Blue Dart Courier to MR. RAVINDRAN NAIR, HOTEL NAVEEN, 27, DEVI & CO. LANE, OPPOSITE RAILWAY STATION, COIMBATOR – 641018 vide Docket No. 13220739965 from New Delhi to Coimbatore. The said shipment has not been delivered till this time. When it will delivered.

  202. M.B.Deshpande :Citibank sent me my Credit Card thru BlueDart Ref.No. 4259103682 and sent SMS to inform Bluedart time/date slot when they can deliver it. I sent SMS MON/TUE 10AM-1.0PM . No one turned up from Blue dart during this time. After 2/3 days a guy(Arjun) wentI got SMs from BlueDart, contact Citibank for address issue! Can I get to know from where I can collect my envelope?Or they can redeliver talking to me in advance when(Date/time) the guy will come to deliver. I cannot keep waiting at home to get him deliver my Card. my No 9930711085.M.B.Deshpande.Please, do not send it back to citibank. again a lot of time will be lost.

  203. Citibank sent me my Credit Card thru BlueDart Ref.No. 4259103682 and sent SMS to inform Bluedart time/date slot when they can deliver it. I sent SMS MON/TUE 10AM-1.0PM . No one turned up from Blue dart during this time. After 2/3 days a guy(Arjun) wentI got SMs from BlueDart, contact Citibank for address issue! Can I get to know from where I can collect my envelope?Or they can redeliver talking to me in advance when(Date/time) the guy will come to deliver. I cannot keep waiting at home to get him deliver my Card. my No 9930711085.
    Please, do not send it back to citibank. again a lot of time will be lost.

  204. Hi
    Our team member was booked a shipment against docket no.58137672235 from mumbai to Nashik on saturday 25 June 2011. We got the information that it will be reach till Monday 27 June 2011 but its not yet reached.kindly provide the updated status on urgent basis.

  205. Is there any working phone number of the Blue Dart office in Varanasi?
    Current phone number 0542-3296831 published on web is seems to be not working.

  206. Dear sir,
    My shipment is comming by HDFC bank through blue dart. But what a pathetic delivery services you have. From last three days i am continuously calling to your customer care services and to local branch also. But i am not getting resolution to this.


  208. @Rebecca – They may have disconnected the phone or the phone lines may be down. Why don’t you try going there directly to check with them ?

  209. I have been trying the telephone no. 24262297 / 24263791 since y’day evening till now but the line is coming continously engaged. It seems I have a courier no.AWB # 44335392091 which can be delivered to me today between 7.30 pm to 8.00 pm.
    This is for your information. My m#9373001778

  210. I received my courier today Date : 21/06/2011. My courier is in not proper condition. it cut from behind and damage in left corner. in this courier there are my important document if any damage then you are responsible.I yet not open it. If you want to Verify Please Call Me My mobile No 97243 14880 My Ref No : 122745/82630. If

  211. DEAR SIR,
    MY AIRWAY BILL NO. IS 42890843391.


  212. ICICI bank, Aurangabad had sent a cheque book through Blue Dart on 09.06.2011. ( DOC No. 44293181166). It has not been delivered till 12.20 hrs on 18.06.2011. It has taken 9 days but local document has not reached the destination. It is shameful for the Blue Dart which claims to be best in the country. We have contacted the concerned persons including one Mr Rajesh who is supposed to be incharge, in Blue Dart’s main office over phone at least 9 times, but no body seems to be worried. I am now requesting the ICICI Bank to change the courier otherwise the bank will stsrt loosing their customers.

  213. A letter was sent to me from mumbai to visakhapatnam and for that envelop there the sender was charged for Rs280.00 and when it reached visakhapatnam here the local branch people just telephoned me and asked to me collect it from theie office .,, it is not a residential address where in one can state that it is not found it is a commercial address and a popular organisation in that area – i understand that the boys did not come atall and simply asked me to collect it in person and in the phone conversation i told them the clear land mark address and asked them to send it but these people did not care for and have sent back the envelop stating addressee not found inspite of repeated attempts tried. silly point is my office is open round the clock. when i spoke to mr.ibrahim the local i/c he says some mistake has happened and he would get back the enevelop without any extra payment for the 2nd time …. so silly with so called big organisation blue dart .

  214. one more thing to add when i asked the customer care guy about the phone number of the office from where i need to get the shipment he said he doesnt have that number.. this was more shocking for me..

  215. Pathetic Service of Bluedart.I was supposed to get a HDFC credit card through Blue dart.I recieved a message that We tried to Deliever your shipment …but no body came to my home or contacted me even once for the consignment and when i called customer care they responded that “the person will come and will not call you before coming or even after reaching at your place as we are not supposed to do it..”

    This is the worst comment i could hear from a company dealing with direct customers.There is no Service level agreement they have.

    And the worst of all is when you try to track your order on Website it will show invalid shipment number and no feedback option is provided there…

    I really wonder how this company works..

  216. my shipment44319964404 HsBc credit card is not yet delivered to me from four days they are saying iam coming with in two hrs but not coming pahad ganj branch jhande walan

  217. Hi,
    Have a parcel from fashion and you which is sent from ur courier!am daily getting calls from ur bluedart office no 080-23430550.but till date not recieved it!if i call on this number they recive the call and dnt speak !its been 4 days me waiting for the parcel at home without going anyweh!So hoping that this wud be taken serious and help me!My alternate number is 9980990078

  218. @gowthami
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    For more information please contact by E-mail – [email protected]
    Mo. 7389688185
    Note :- 12 A, 80G 5&6, FCRA, 35 AC, 35 AC 1&2, 10 (23cr)5&6 (for tax exemption benefit) Organization is available.

  219. Till Date I have not received my parcel AWB no 42890786643 after so many follow ups with your customer care executives. Every time they are just giving new excuses rather then arranging delivery. This is suppose to be complete negligence of their work.

  220. Sir please my on line rediff shopping parshal .my ref no. ig 52395302 please give me my parcel.


  222. @Pawan – BlueDart guys are not very serious about their work, did you try contacting any of their officials / call customer care ??

  223. Please note that your Jaipur office yet not deliver my document pick up from Channai, I again book through complain to tata my pod no. is 40307100610.
    Kindly infor to person concern at Jaipur office to deliver the documents positively, matter is most urgent.
    My mobile no. is 9829722888

  224. I want to send a packet containing ZEVER (dress material for decorating the marriage ceremony mare) weighing about 5 kg by air to Davis , naer Sacramento, California, USA. Please intimate me the approximate charges pr kg weight and the contact number and address at my Email ID. Thanking you in anticipation

  225. can somebody revert to me immidiately for tracking consignment 12967843825 dtd: 13-05-11 from chennai to Manipal . ivery urgent

  226. DEAR SIR,

  227. sir/madam

    I extend my heartfill thanks to you and your team. i am soo happy with the service provided by you. i didnt expect it to get delievered so fast and smooyhly.
    i was so busy in office and untracable when the delivery staff arrived, but their dedicated service made it possible to search me out and deliever the books.

    I wish my gratitude and best wishes to you once again.

    with warm regards..

    Yours sincerely,
    Yogender singh

  228. The bill no44280386323 is a pan card from NSDL through blue dart to my wife gurupackiam jayalakshmi. we received an SMS in our mobile directing us to come and receive the pan card from Elbex courier. I have preserved the SMS. It was from mobile no 9500990517.Kindly veryfy this and take necesary steps.

  229. I had four shipments through Blue dart courier . Recently two pancard from nsdl bill no 44280085065 and 44280386323 through blue dart. Every time they asked me to come in person and receive it in pollachi office.i don’t know how to express my feelings.

  230. I had a shipment six months back. Then a parcel from chennai. Now two pan card shipment from NSDL through Blue dart Bill no 44280085065 and another 44280386323.In all the four times the blue dart courier people in pollachi asked me to come and receive it pollachi. this time they asked me to go and get it from Elbex courier.I don’t know why peole in pollachi office behave like this .kindly look into this matter seriousely.

  231. Dear sir,
    I had a shipment from USA some six months back.Then parcel from chennai.Now two pan cards from NSDL through blue dart shipment number 442800085065 and another 44280386323.In all the four times they asked me to come and receive it in the office in pollachi else they said it will be sent back.I was shocked this time when they asked me to get it from ELBEX courier which is not concerned with blue dart.I don’t know why the people in pollachi blue dart behave like this.Please look into this matter seriesely.



  233. I am out of station and hence contacted your helpline no. 022-28241234 (Mr. Sanjay) to inform that I shall be back in my office (Bank Of India, Star House, Bandra Kurla Comlex, Mumbai) on Wednesday i.e. 27.04.2011. Mr. Sanjay has agreed to hold the documents till Wednesday. I would like to place my gratitude for the kind gesture.
    In my office I shall be available on 27.04.201. Please send the documents on 27.04.2011. In case I am able to reach Mumbai earlier I shall contact you.

    Please do hold the documents and do not return.

    Thanks a lot!

    Kumar Naidu
    C&IC Dept
    Head Office
    G 5 Bandra Kurla Complex

  234. To: kamalakannan,Executive Adyar branch

    very much thankful for your good service


  235. @Raman – Which particular office in Amritsar are you looking at. Can you mention the area or more specific details of the office location ?

  236. we have not still got the courier ,from bangalore they submitted the courier on 7/4/2011 ,but we still did not get it till today (ie)11/4/2011 .so we did’nt still get the courior and they are telling that the door is locked

  237. We have booked shipment to our marketing office at Bangaluru on 31.04.11 token no was 6563. pick up was not done, we spoke to customer care they say will come back soon with the exact reason why the shipment was lifted.Today again the same story giong on, again token no given 5040 we are really sorry to say there is no response from so called proffessional courrier, please some body should look in to the matter and do the needful at the earliest.

  238. I have sent a few documents to Ireland for revalidation of my certificate, I had only paid one way courier charges. Is it possible to pay the return courier charges from my side, will Bluedart/DHL pick up my consignment from the party. Pl advise asap.

    Anand Nelliat, Mangalore MOB 09845085439

  239. pls tell me your branch addres and ph no.for nangloi delhi 110041 or nearest branch those who delivere courior to nangloi delhi 110041

  240. Booked a shipment to Bhavnagar-58131509951- on 5th Mar.Till this date the shipment not delivered,enquired the status at Local Customer care,but no reply from their end evenafter sent reminders.The shipment cannot keep at normal temperature.Who will be responsible for this shipment which were being kept for 10 days.To whom should speak if I am not getting a communication from Customer care in future.Your earlier reply would be appreciated.

  241. My courier no- 42618386366. The courier was dispatched by ICICI on 3rd March. Received at Mysore branch on 5th March. Till 10th March, there was no communication from Blue dart to me even though my mobile no is mentioned on it. You have sent back the consignment to ICICI without informing me. This is not acceptable at all..

  242. my courrir no awb 44239524954 , adress- house no 26, st. no. 10 ,surya caloney (near chetan market) shehatpur extension , faridabad -haryana 121003 . sir your office is refusing to deliver the courir . please ask them to dliver it . my address is correct I recive all my document in the same adress, through govt. post as well as other courrir service

  243. item id 558957,AWB 43721651315,while tracking status shows that” consignee not available at address”.this is wrong,no one has come to deliver the consignment yet. it’s not fair at your part. kindly manage delivery at once.

    chandra kumar verma,F-6,lawyers colony(bye pass road)agra-282005

  244. In Feb,we had dispacted a CD which was properly packed by us.when the customer received it,its very sad to know that CD is broken.
    Please see to it that this thing doesn’t repeat it again.

  245. can somebody revert to me immidiately for tracking consignment BD-58119209621 dt.25.02.11 from aurangabad to bangalore. it is very urgent and critical.

  246. Dear sir
    I sold a HP branded computer and there is a gift voucher of rupees 3000/- and the dealer will tell me the gift voucher is sent through blue dart courier service in my home address i.e. ASISH DAS C/O-CHITTA RANJAN DAS VILL.+P.O.-DAHIJURI DIST-MIDNAPUR(W) PIN-721504 PH-09932041760 .Near about 45 days will crossed but no response from your end and this very unfortunate for me.
    so please give some way for getting the gift voucher

  247. I am really shocked at the way such a reputed courier company behaves. My consignment no.44220167821 was not delivred to my sister in law at my regd address as my ID proof was not there with her. On calling your customer care no. (22881234), a lady told me to leave my original Proof of ID and an authorisation letter with my sister in law so that she could take the consignment. Obviously communication in this company is not a word emplyees have heard of, as the person who went to deliver the consignment on the next day refused to hand it over to her since sister in law is not as per their list. He expected my blood relatives (father/mother/brother/sister) to sit at my in laws place to take delivery of my card. Or maybe it is expected that we skip office and sit at home the whole day to receive a consignment. If it could not be handed over to my SIL, why did the person on the phone tell me to give an authorisation letter along with my original ID? I had given my PAN card to her so that she did not face a problem. When I spoke to the delivery boy and requested him to wait for 5 mins, since I planned to call my dad who lived in the next building, he refused to do so. I am utterly disgusted and have asked for the consignment to be sent back. This was a card from HSBC which is where I work. I had also requested them if they could deliver it to my work place which was refused as the address was not in their records. However even after following all the instructions, I was unnecessarily harassed. Since this consignment is from HSBC, I will have it delivered to me thru my office in Chennai. But I wonder what would have happended if this was some other imp document. Horrible experience!!!

  248. i would like to know contact no. of blue dart office in vasant kunj, delhi
    pls give me contact no at above mentioned id

  249. i would like to know whether blue dart has branch in shimoga if it is der pls get me contact number ……….

  250. hello sir,
    i won the gift of parcel from pearl crystal set from pearl set by the date of 17 jan, 2011. and Mr. rahul said to me, you can collect ur prize from blue dart couier within 8-10 days. but i’m not receive my gift items.

  251. one of the worst n most expensive courier services in India. The parcel/docs. never reaches on the given date, moreover the customer care service is pathetic. no one cares 2 even answer the phone, u need 2 visit the center in person n bang the desk 2 do get the status. the website never gives the correct status the parcel, its always in transit as soon as u pay for it, u never know the parcel is in source city or moved away from it.

  252. Citibank has sent my credit card through you, vide your ref no.42632606752. But I regret to inform you that when your delivery man visited at 3, Bashir compound.opp. Garuda Petrol pump. Kandivali West,
    Mumbai-400067, I was not in my office. My people requested him to waite for 2 minutes but he did not responded.
    I feel he must have waited for 2 minutes or he should have delivered the documents my nearby office.


  253. Should never depend on Blue Dart for critical deliveries, as they are unreliable and expensive. Service quality is pathatic.

  254. rotten services, irresponsible and lame response. only plundering money but least bothere about costumer satisfaction

  255. such a very poor service in the world my courier was sent on 5/1/2011 my ref number is 58583624676 but i was call 2 customer care after 4 days daily they promise by tomorrow they will delivery i want 2 ask when the tomorrow will come so please look into the matter

  256. i want to know when you would be dilevered my ATM card at home branch my viable no is 44189016981 as it got undelivered.

  257. Respected Sir,

    My Airway Bill No. is 09654941931 dtd. 10-1-11 from New Delhi to Ranchi. This parcel contains very very urgent document of Court. Please HELP me to get this DELIVERED by tomorrow i.e. 11-1-11 [as per the words of BLUEDART and particularly keeping in view your VISION]and SAVE the LIFE of TWO employees. REGARDS, rajeev

  258. hi
    Blue Dart team
    kindly deliver my Credit card
    tomorrow.10-01-2011 bectween 11am to 4 pm
    my phon no. 9962614157

  259. Respected Sir,
    Please send the address of your Delhi Office near by Rohini. Becouse Three PAN Card are sending by NSDL.
    Person Name 1.-Shri LATURI SINGH(DDGPS5572D)
    2.-Shri KHAJAN SINGH(DDGPS5573C)
    3.-Shri SON PAL( BLTPP6785J
    ) Please Send This PAN Card On my Address B-7/93 Sec-3,Rohini Delhi -110085

  260. my creditcard has been despatched via buledart awb# 44183140212 but u have been send to me but didnt received so kindly send to near by axis bank to saidpet or call us to collect personally mobile no 9841104247

  261. With refrence our docket no 5860167 Dtd 18/12/10 Please return the above document due to the Ink Leackage.
    Please return as early as possible at our office.

  262. currier service of Blue dart is worst and hopples, very very poor, I have paid Rs,455/- what for I have paid? currier person layer, he has not reported at my residence, I was totally bound to go out side due to my consignment. costumer executive they dont care abt urgency. I advise to the public please dont consider BLUDART. My shipment No. 13056401212.

  263. Please carrify the consignment No.58127295435 despatched from Chennai office on 15 th Dec 2010 to Panipat in registedin the address D-1286 Paniapt Refinery Township Panipat-132140. It reached to Panipat on 18th Dec’2010 in late evening hrs as per postal Jurdiction code 132140 , it is in Blue dart Panipat Branch office . Why this consignment Re-directed to Karnal Branch office of Blue dart which is far awaythen Panipat . Todat is 20th dec,2010 and time is 17.45 hrs . I will wait up to 23.59 hrs on 20th Dec 2010 for this consignment. Please look personally in this matter to resolve it. So that it will reach to me by today it self within 24.00 hrs. As M/s Bluedart didnot find time from 18 th dec late-evening hrs to 17.55 hrs on 20th dec 2010 to delever the consignment only meare distance of 34 Kms from Karnal Branch office to Panipat Refinery Township-132140 within 48hrs of span. it very very Sorry affiars for such renound Courier service organisation.Please resolve the problem on urgent basis.

  264. Ref: Document No. 54751290926,
    A big multinational service company but I not found service tax details on the document & I needed it for Cenvat purpose & records, no customer care number is given on the document and everybody has no internet facility so where to ask for any information.

  265. My document No.13029518121 is not tracable. Ahmedabad CC said it has already been sent to Udaipur. The Udaipur staff said they not received. It is very imported letter. Please trace the same immeidately before any harsh action is taken against Blue Dart.

  266. one of the worst n most expensive courier services in India. The parcel/docs. never reaches on the given date, moreover the customer care service is pathetic. no one cares 2 even answer the phone, u need 2 visit the center in person n bang the desk 2 do get the status. the website never gives the correct status the parcel, its always in transit as soon as u pay for it, u never know the parcel is in source city or moved away from it.

  267. dear sir
    document no 44039616191 sent by sbilife is not received by me but by tracking no it is showing as delivered it seems that your person has either wrongly delivered the same to some body or otherwise cheated by showing that it is delivered

    kindly deliver my document urgently

    thanking you
    contact: 9885465333

  268. Ass licking people ..Do not have proper services given to customers.

    One of the Horrible customer care.. No proper communication ..not well trained.No proper information regarding the service at all.
    I have been tracking the package from past 4 days but no proper response at all.

    Somebody really needs to take a serious action against Blue Dart.

  269. Pathetic irritating service…………tried calling at customer care min 45 min but no response.every time they put me on hold.kindly confirm the status of my parcel ASAP.My bill no is 13026634412

  270. pathetic horrible irritating service…this company should be sued.such a terrible customer care service. not even a single contact number is responding.send my parcel as soon as possible my bill number is 13041231114.

  271. I wanted to know that blue dart have any office in ANAND-please provide me Contact number. my parcel status on hold and i m tired to customer service..

  272. pathetic customer care….today i had tried calling minimum 30 times…no one is responding…deliver my documents as soon as possible…tracking num is dhl is worst

  273. pathetic horrible irritating service…this company should be sued. I am in media and will make sure that this company goes to the court and pays.

  274. pathetic horrile irritating service…this com[any should be sued. I am in media and will make sure that this company goes to the court and pays.

  275. such a terrible customer care service. not even a single contact number is responding. pls send my parcel as soon as possible my bill number is 44123491705.

  276. Terrible customer service..they kept me on hold for 15 mins and kept the phone in Hyderabad.

    On trying again..the hyderabad number is just not reachabel..even it I reach..nobody picks up..Blue Dart is Terrible!!!

  277. such a very poor service in the world my courier was sent on 21/10/2010 my ref number is 42629646345 but i was call 2 customer care after 4 days daily they promise by tomorrow they will delivery i want 2 ask when the tomorrow will come so please look into the matter

  278. please arrange to send the parcel as soon as possible vide,docket no:Awb58581360165 dtd 26th oct 2010.

  279. Such a poor and irritable service from Bluedart. And they don’t even care calling back the recepient, if the first call attempt is unanswered. What a stupid answer that a Bluedart customer care can say to a customer.

    Again, let me say:


  280. Dear sir,

    My argent currier despatch from Delhi through MR.BHUPENDRA SEHRAWAT on dt.25/10/2010.Docet no.12601956216 not receive time.This document is very importent.

  281. my argent currier despatch on 19.10.2010 docet no B62959395 not recive on till time.this matter importent

  282. bluedart telephone are dead plz make that repair fast so that can be useful to the public i will make a issue of shippment of courier not yet recived yet

  283. I am already applied for PAN card not received. but i didnt get yet, iam waiting for ur mail or please understand my difficult situation, plese send the kind ur co-operation
    thanking You

  284. complaint about non receipt of airway bill no 12590588382 which has remined undelivered to us as our hose was lcked durin the time of delivery by courier Vinod

  285. airway bill no.12590588382
    Rajesh praddep trivedi
    A-1/701 shankara colony
    opp indian oil nagar Govandi
    P L lokhande Marg Chembur Mumbai 400 043

    as per your sorry message 752838 dated 05/10/2010 from courier mrvinod who has not written any contct number.Now therefore pl arrnge the delivery of our above consignment in the name of Rajesh trivedi sent to us by FOSROC. please note our contact number+919920465588 and+919819210070. Rajesh pradeep trivedi. date08/10/2010

  286. Services of blue dart company is very bad. Under invoice no 40281122464 was delvered at my residence at Gorakhpur UP. The courrier man who came to my residence was rude and uncivilized. When he knocked the door of my residence , my wife became late by 2-3 min in opening the door. on being taking 2-3 min time he threatened to return without delivering the envelop. We are shocked by his behaviour. Do some thing . It will help the company to grow.
    Nirmal Kumar Sinha

  287. Iam Bala,in Chennai My friend Applied Pan Card month of August 2010, that pan card send to our own Kerala address, but that time no person in house so that courier resend to your Blue Dart office vandiperiyar, so please tell me what i can do that courier collected – any formalities tell me sir/Madam. any thing possible that courier send me soon

  288. dear sir

    I am already applied for PAN card last july 2010. but i didnt get yet, iam waiting for ur mail or please understand my difficult situation, plese send the kind ur co-operation
    thanking You

    Arul Murugan. P

  289. Dear Sir,
    It is regretted to inform you that the consignment had been dispatched from TML Gurgaon through Bludart courier vide docket no. 50115310965 dtd.27-09-10 .Despite of sevral reminder to your office but no action has been initiated from your end.
    We once again request you to look into the matter seriously and revert back to my mail without any further delay.
    We are the Authorised worhop of Tata Motors Passenger cars at Noida.
    Our position is very horrible before the customer since the said consignment is not reaced at the destination as we had promised to the customer the part of Indica will be reached within a period of 24 hours.

  290. Consignment no. 50121367505 booked from Bhiwandi(Mumbai) to Rourkela on 25-09-2010. Tracking shows invalid number. Please confirm the number and let us know the expected delivery of the consignment.

  291. u have pick up the consignment on 21st sept against A.w.no.:12955542126.still today i.e.23rd it has been not delivered & the thing is that i called up so many times to your customer care but they did not give me feedback till 23 rd 3:53.my cell number is 9898959159.

  292. way bill no.12937310466
    boss still my parcel is pending to delivery i don’t know why?And u r customer executives are done great job now in days whenever i called up, they listen my problem but they did’nt reply me and just put my call in hold for a long time(kolkata03322881234 and 07966121234 ).It’s really great boss………….i don’t know why i choose u r pathatic service. sanjay singh

  293. way bill no:12937310466
    Boss still my parcel is pending i don’t know why?and u r costomer excutives are done great job now in days whenever i called up, they listen my problem but they did’nt reply me and just put my call in hold for a long time(kolkata03322881234 and 07966121234 ).It’s really great boss………….i don’t know why i choose u r pathatic service. sanjay singh

  294. Waybill No:#42876144474:
    Booked on 14th Sept,2010. Today is 20th Sept2010. Status NOT RECIEVED yet. What to say, you people only know what you are doing. Deptt. of Post., Govt of India does a better Job These days. Angshuman B.

  295. There was one documents sent to me from mumbai office pod no39902453500
    i haven<t rcvd the same so far, when my person contacted at your local office here in Aluva, one guy told already the courier boy has left from the office to deliver your document, but till now i haven't rcvd the same .now it is 1605 pm on 14/09/10. to receive fast my client send me the document in a presitgious company!

  296. Blue dart provides a very bad service. I dont know how they r surviving in spite of such a pathetic performance. They cant deliver the courier to prime office locations also…They update the reason saying ‘address is not valid’
    But all other couriter comp. are able to deliver easily to the address.
    I really dont understand why banks like citi, hdfc are dealing with bluedart when there are very reliable courier companies available….

  297. The services offered by Blue Dart is worse rather DHL was quiet good. it is not meeting its commitment. My consignment was expected on monday which is not delivered till late on tuesday. the desk person is saying that you were not available infact i was waiting since morning. nobody came to deliver and lied even.

  298. Dear Sir,
    Kindly deliver the waybill NO.44086530773dt.31/08/10. today immediately. Because it is very urgent item for me.Please do the needful.


  299. I am not getting my parcel from HSBC which was dispatched on 1st Sept 2010. They have inteded to deliver trice but could not find the address. There is nothin wrong with the address. It is absolutly correct and complete. Please look into and deliver immediatly.

  300. Bluedart, don’t ask me about this.I think such courier service should be banned. Even in today’s world where, things are running at the speed of light, they are like snail

    My deatil is that i have ordered a laptop.but they dont delivered with in time,.

  301. Hi, What is happening ? I am waiting for my Debit card for last 10 days. Its not been delivered yet, no one has contacted me on my cell phone to let me know whats happening. This corrier service is very poor,and dibolical, Please someone call me up and tell me whats going on and where exactly my Debit card is ? If I didn’t receive my card in 48 hours I will log a complaint against your company.Yes I dont know why famous banks Like Citi bank have got contract with this shit company, I have not received my Card yet.First Flight is Great.Come on some one call me up.

  302. Hi Sir,

    I Have complain on 06-09-10 Regarding i need receving copy from other end of my Docekt no 12851460171.
    but still i don;t get receiving copy. Many times i have called at Blue Dart courier office at INdore, but not getting proper response since 3 days.

    Kindly do the needful. its very critical issue for me & my company.

    Deepak Gole
    Nokia Siemens Networks Pvt Ltd

  303. Dear Sir,
    Kindly deliver the waybill NO.50116681716 dt.31/08/10. today immediately. Because it is very urgent Medical products.
    Please do the needful.

    For SunMedica,

  304. blue dart is big fake courier company.guys if u r dealing with blue dart make sure u lodge a complaint 1st in the police station becoz u wont be able send or receive ur parcel thru blue dart.and they hav all illeterate people who cant even locate their own address.i hate them.they delivered my debit card after a month i dont knw banks like citibank,hdfc y they deal with blue dart
    mother fuckers

  305. hi friendz i suffered a lot becoz of bluedart.they r very cheap idiot ass hole
    there service is fuck
    i dont how people tolerate them
    i feel like to kick their ass
    i think they should kill themselves
    bluedart sucks man
    bloddy mother fuckers

  306. sir, mam / i had saved my past file in ms word which has convert into xml file.when opening it is not displaced in my window . so plse send the process by which it should be convert into ms word.

  307. I was book the product from Homeshop18 and it wad sent thru blue dart courier vide consignemnt No. 44026977201 and same was reach at Vapi Blud Dart office on 30.08.10 but till today at 5.00 pm they ar not deliver, I was repetedly followup with the office but they are always giving the false statement, it they are not deliver the consignment today it selt i will not accept the consignment tommorow.

  308. Really horrible service, and the executive sometimes cover the dirtof delivery boys in a sweet manner and sometimes times talk with the customer like any thing.Charegs are super and service is worst.I will never go again by this

  309. The service is extremely bad. The people working there also are very irresponsible and do not have the trace of being professional. HDFC sent my credit card through Blue Dart. The concerned person didn’t even know if my courier was given to someone or where it was. I felt he was so arrogant in replying also. I wonder why HDFC uses blue dart for their dispatches where there are lot of other good options.

  310. SIR,

    VIDE DOCKET NO 50116448631 DT 16.08.2010 TOTAL 19 BOXES.

  311. I send one courier to Banglore on 10/08/2010(Way bill n0-47516248975),but still not received.i want to know the reason for this long delay….

  312. Very poor service & worse than that response from service/ Customer care center nos. of Delhi.they treat the caller as a culprit.

  313. Dear Sirs, Pl refer my airway bill No.44801442744 from ICICIBank. At 12.20 On today tried to deliver at my address.I am just 1 furlong away from house. My mobile is also available on the cover. Simply dropped sorry card and left the prremises. There has been no communication. I tried to contact your office. At 4.00 PM one gentleman picked up the landline and told me that all delivery staff left and asked me to wait till monday.My residence just a stone throwway to your office. I volunteered to come to your office and wanted to show the type of identification you require because I am BSNL official.But I am left no choice except to wait till Monday as the delivery of my cover is depending on the movement of the concerned delivery staff.They dont care even to contact over my mobile. Then why you people ask for contact number. What is the necessity,if the same is not used by your staff. This type of problem i faced with your organisation earlier also at the time o reciept of PAN card in the name of my wife.
    Do your delivery staff require all addressees to be there in the address when your staff come for delivery of articles.
    This is the problem faced by great indian, loosing man hours by waiting the delivery boys,waiting in the q for cinema tickets, waiting for ration, waiting for darshan at all major piligrim places.
    So there nothing wrong to wait for a cover from esteed organisation like u. Gud luck to your staff for their lazy, lethergic and stick to rule attitude. What should I say to me. U only decide. Bai, KOTESWARA RAO

  314. our parcel booked on 4.8.2010 in tempsen instruemts in udaipur.but our parcel we didnot received.when will u dispatch the material.we want immediate reply.

  315. our parcel booked from Tirupur on 29.07.10 but thetracking report says booking date is 30.07.10 and the parcel didn’t readed Mumbai i dont know why i am getting wrong information from custamer care i am not getting proper answer we are payment threetime payment but the sevice is very poor.i want reply to this immdlty

  316. Customer no. 278950
    pickup dt.20/7/2010 from fort
    received on 29/7/2010 at mahim mumbai
    why 9days ? normally it should take 3days

  317. I have sent an wet grinder to kurthalam and i want to know whether it hs despatched or not if not i want know where they are moving.

    slip no: 54751381462

  318. Blue Dart Limited

    Customer Code 041381

    July 26th, 2010 6.30 PM
    I fully agree what Mr. Manikumar has written. I couriered a letter to Dehra Dun (Uttarakhand) on Friday the 23rd July 2010 at 10 AM through your authorized D.S.Services (461, Raja S.C. Mullick Road, Kolkata-84). I am pained to inform that the letter had not reached its destination till Monday the 26th July 2010. The man at the desk repeatedly assured that the letter would reach the destination sharp on the 26th. Sending a letter through Blue Dart has not served my purpose and has caused me considerable damage. This is a clear case of misleading as well as breach of faith.

    Yours utterly disappointed, R.C. Thapliyal

  319. Hi DHL team,

    I m not sure why DHL did a merger with Blue dart..DHL is spoiling their name in doing so. The service of Blue dart is even slower than Indian postman..working on a second bicycle….that too a 58 yr old postman sick and dying of blood cancer… with broken bones and no legs….

    Yours frustrated user.

  320. Hi DHL team I don’t know why you have merged with BLUE DART?? Blue dart is worst service provider in India,infact in the entire world.Even indian post man can give better service on his second hand bi-cycle.The blue dart service is pathetic and have no responsibility .The air transit times are higher than your surface time….how is that….you can tie up with India postman and make good reputation than doing with Blue dart…

  321. Hello sir,
    One letter has been sent from Dehli to Bagalkot(Karnataka)15 days back. But i yet didnt get the letter. There is no branch in bagalkot of blue dart. Through whom you will deliver the letter. please inform me..

  322. Hi,

    How worse can it get when you are couriering this BLUE DART, because of certain individuals.

    I ordered a Dell Desktop and due for deliver, seeming that Blue Dart does excellent they both companies have tie-up.

    The computer’s estimated time delivery was on Monday 12th July.

    I get a call at 5 PM, from a Blue Dart executive named Nagaraj (i think he works out of the BTM location) informing me that he is outside my home to do the consignment delivery.

    I hope and understand at least when you are doing a Large Parcel delivery the customer needs to be get prior intimation, as I understand small parcels it is difficult for them to call each and every person’s availability.

    When I told him, I am not at home and will be back in one hour without telling answering to me, he disconnects the phone.

    When I try to reach him back from the cell phone number he has called does not respond, after three .. four times he picks the phone. Ask when do plan to do the delivery he said Sunday morning by 12 ‘o’ Clock. Told him an alternative plan that I would come and collect it from BTM layout, to that he said a firm NO.

    Thinking that he would deliver the consignment the next day on Sunday, waited for his call. But for some instintive reason I called him at 10 AM, he said he will be there at my place in J.P.Nagar in 20/30 mins (which is actual time take if you drive down at 30kms/40kms in vehicle, which is absolutely fine).

    It was 11.45 and this guy Nagaraj from Blue Dart has not reached my place for delivery. From 11.45 to 12.30, i called him about 14-15 times but does not bother to pick my phone. Thinking that he must be in some meeting or heldup somewhere where he is not able to pick my phone, sent him a text/SMS. Waited till 1, but does not reply to my text. After that frantically called him 8-10 times on his phone continuously, finally picks and says “SIR I AM IN A OFFICE PARTY”.

    What does this guy think about customer, where has the customer commitment gone. 10 in the morning he says I will come in 20/30 mins, within couple of hours he says I am in a office party.

    I don’t deny the fact that people should not be attending Office Parties, but why in the first does he have to commit that he will come and make me wait for 3 ..4 hours for nothing. Even customer have their own space and time on weekends and cannot be sitting the whole day expecting the BLUE DART guys to come over.

    Was absolutely furious with the kind of behavior which this guy has, I seriously condemn it. Never in my last 6/7 years of BLUE DART couriering experience heard something like this. At least for large shipments they have to assign more responsible like how they do it for CREDIT CARD deliveries.

    This is a genuine incident that happened and there is no exaggeration in terms of numbers and facts.


  323. HI
    i am abhimanyu tiwari employ in redington india limited very fedup with blue Dart courier in dehradun location ,Becoz they come off time in my office to collect the consinement and i have to vait till9 pm. my important doc and important consinement are pending in my office, and i am facing lot of excelation
    kindly do the needful
    mob no. 09389871236

  324. Docket no 50092712935 booked from Minda ind. Sonipat,on 25/06/10, Thru surface, not delivered.
    After followup on 29/06/10 with your sonipat office mr. Sudhir (09812086448), he told that consignment is not delivered.
    With some hot discussion, he booked again by air on 30/06/10 docket no. given 58601494943,He assured me it will be delivered by 1/07/10, that also i have not recieved.
    I m very dissatisfied with your sirvice, this is very important consignment.
    Please look into

  325. Hi I am Manmathan Manager of Tamilnad Mercantile Bank Ltd., Mangalore. Today I have booked one document to be sent to State Bank of Mysore, Hyderabad. When I went to your office at Mangalore, the lady who is booking has received the document from me and put it on her table and packed her things and left the office (07.05 p.m.) by giving information “somebody will come to book ur document”. After 10 minutes, one person has came and booked my document in computer. But, he didnot know how to book in computer. After my query asking about the delay, he booked the document manually and received money from me. To complete this process hardly it has taken 25 minutes. For your reference the no. is 12813687504. Please look into the matter immediately.

  326. Hi I am Lalan Kumar Jha , I had not receive my Hdfc Credit card. Please send my card my shpt. No. 42871749631.

    L.k. jha

  327. I am waiting for an important cover against OOCD No. 12717219830 dated 25-6-2010. Pl call back at +917667421333

  328. I would like to get the tele contact # of colonel sk paliwal, who is working in your esteemed establishment please.

  329. I would like to get the tele contact # of colonel sk kohli, who is working in your esteemed establishment please.

  330. This to inform to that I have not received my pan card vide bill no. 44501570665 . hence I request you to take immediate steps for sending the same to my given address :
    DT:31.5.2010 Ph:24805059 / 9433432983 / 9432382745

  331. This is to inform you that , i am highly disgusted with your
    services, employees should be more responsible. My PAN card has been dispatched on 11-May-2010 by Blue Dart Express Ltd courier vide airway bill no. 44501485604, at the address for communication* indicated by me in the application.
    but I didn’t received it till 22may in delhi it is the matter of my company pan card, please take some immediate action .

  332. i m pramit kumar,owner of psrv enterprises.i didnt not getting my company pan card.plz send it as soon as posible

  333. please deliver my courier to my residence address: 125, DDA flats, B-2, Safdarjung Enclave, New Delhi-110029, Contact No.09756386625, 9873103975 shipment No.43050008352.thank you

  334. thanks a lot, Yesterday 05.05.2010 I got my courier at my residence after 6.00pm. good service provided by Ur company.
    vardaan chauhan

  335. please deliver my courier to my residence after 6.00 p.m. on 06.05.2010 at my residence H.NO.414, Pkt.B-5, Sector-5, Rohini, Delhi-110085, Contact No.9868105095 undeliverd slip No.275497and Airway Bill No.44493844706. I will be thankful for U.

  336. I guess publishing here is of no use. Nice to know even big companies like BlueDart sucks. I have kept away from them mostly due to the exorbitant rates they charge. Feel really good to be with DTDC. They have provided excellent services till date. Courier booked mid day is available for tracking by late night at the latest – online. Blue dart booked on Sunday – does not even appear online the whole of monday and lets see if its available atleast tuesday – I guess by when its should have reached me 😛 So much for world class service.

  337. I really dont understand why they have a number as customer service because no one picks up at any point of time. The worst ever courier service that i have seen

  338. had not received my gift from nokia main bhi coach but my friend living nearby got it two days before /my mobile no/+919428787210

  339. i had not received my gift from nokia main bhi coach but my friend living nearby got it two days before

  340. Sent a parcel containing important documents from Gurgaon to Pune on 18th Mar. Still the same not delivered. Worse, when contacted, I was first given a reply that the address was closed, which is false as apart from Sunday, all days are open. Repeated queries elucidated answers like Address Incomplete, Contact number not present etc. All these are humbug as the parcel contained all details. Blue Dart sucks

  341. Hi Sir,

    Already my Parcel is dispatched in my office address on 20th March 2010,awbill 43049114205.Still I didn’t receive my parcel.Can you update me the status of my Parcel soon.I am very much tenced.As its a imp parcel

  342. Dear Sir,
    A packet was sent from delhi awb no-43632357226. I tried to track the packet through your website, but it showed incorrect number. Then i contacted customer care, delhi, they gave me the same answer. kindly send me the correct status of the parcel.

  343. Dear Sir,
    This is to inform you that , i am highly disgusted with your
    services, employees should be more responsible. I despathced my courier on 12 march from kanpur & didn’t received it till 15 march in Bokaro it is the matter of my passport, please take some immediate effect .
    15 march,2010

  344. Sir I have given appointment in American Consulate in Hyderabad on 5-3-2010 and got approved. I understand from vfs site that they have despatched to courier. I have booked my ticket for 13-3-2010. I am eager to know when i shall receive my passport. Kindly help with correct information at the earliest.

    Thanking you

  345. This is truly pathetic & irresponsible service by Bluedart. This courier waybill no. 43048403462 is still not delivered whereas I was being informed that it will be delivered at my office address. Disguisting part was that i did not even got a call from the delivery center. I am writing an e-mail to the shipper regarding this poor service. I ll also be lodging a complaint in consumer forum as well regarding the delay and irresponsibility of handeling the shipment.

  346. @Sahu – Dear Mr.Sahu, I deeply regret your condition. I hope someone from BlueDart sees these complaints about their poor quality of service and take action to set things right. I hope they start functioning to satisfy customers and not be just another useless courier service!

  347. Dear Mr Sanchari
    I hope you should strict to your commitment. yesterday you have send mail to my query that the letter to be delivered on 15th Feb 1000Hrs. But it is a matter of regret that you could not deliver it by 17th 1300Hrs Feb .It was very urgent letter related to my sons admission. If my son can not take admission due to your late delivery of letter than I can not forgive myself. you just think what will be my mental condition. What I came to know that you have keep this letter pending too much time at Kolkata and Delhi Hub respectively. Which is beyond expectation. I am astonished about your poor service , being a such big organisation.

  348. Dear Sir/Madam,
    kindly help me track my parcel bearing AWB no. 44420802860 supposedly delivered on 30 Dec 2009.

  349. @Sandeep – Sorry to hear that you still haven’t got the consignment. Please get in touch with BlueDart’s customer care and they should be able to help you .

  350. My AWB – 58096369590 and it contains a DELL laptop. Thinking of sending it thru BLUE DART for safe and sure delivery. I shipped it from Bangalore on 8th Jan 2010 for HPR. But the shipment didn’t reach still on 15th Jan 2010. After chasing with customer care, got to know that shipment is missing. Still they are unable to trace where the shipment is. Could you pls take any action accordingly. All the necessary paperwork and shipment value was declared at the time of shipment. This was not expected from courier giant like BLUE DART… how far the claim is true??? if we donot deliver, money will be returned…but here full shipment is missing…. pls trace the shipment at the earliest.

  351. Dear Sir,
    we r your existing customer & have already recd courier from Blue dart at time,,,,,,,, not like today,,,what happened with us you please note down:;;;;;;;;;;;
    today i recd courier Docket No. No12688886361 from Chennai to Chandigarh dispatch on 26th Dec 2009 at 5 pm after so many calls.Your Team member already commit to deliver at urgent bases but how it’s urgent, after 50 CALLS your delivery guy say,i will deliver accordingly & Turn by turn ,then where is your commitment,,we are your existing customer,we always collect our courier form Chandigarh office,never give pressure your team,but today they are working totally unprofessional way,,kindly check & commit us it WILL NOT BE HAPPEN AGAIN IN FUTURE,,& Give instruction your Chandigarh Team to cooperate with your daily customer professionally & Gave priority if we require,,,, Thanks

  352. received the blue dart 0008, missed you card from society security gate for AWB NO. 44414708925 today at 6pm.Inspite of myself beimg in the flat whole day ,yr courrier person did not bother to contact and even security person told the courrier boy that Surjit singh monga is present in the flat,you go.Inspite of this the courreier person just dropped the note writing timing 1528 pm in the security guard cabin and rushed somewhere else.I am shocked by the attitude and never expected Blue dart will keep such boys who are not bothered for the blue dart services. Will you please inform for the action taken causing one dau delay,otherwise I will go to consumer court for poor services and iresponsible attitude.

    s s monga

  353. Hi,
    Today I went to post a Packet at your Gurgaon Blue Dart office at Vipul Tower by 11 AM. I reached there and at the customer desk there were no one, I called for people by Hello, but no answer came, and I was literally calling for someone at a really high volume when it was 15 minutes that I was waiting unattained, when an attainder came and instead saying a ‘sorry’ he shouted at me, and told me fake that the office has been shifted to other place. When I asked well, then there should be some notice outside mentioning that, he said, scrutinizers keep visiting, so we can’t put such a notice, and without telling me where is the new office, he started weighing my packet. I was strange !! Then he said that there is no normal delivery for the packet at BANGALORE from GURGAON !! and I must pay for the “nest day express time bound delivery” which charges huge. I was ready to pay, but obviously not carryign so much cash, so asked him to take from card, and he said, he can’t do that, machine not working… he didn’t even care to connect the machine and check. When I asked him to show the document where prices are mentioned he was not ready to show that to me….. It was ridiculous behaviors of the person there. He behaved as if he was doing a charity to me !!! Is that the way BLUE DART serve customers??? I am a regular customer of BD, but every time I visited this office of yours, I had bad experiences, and this time it was beyond expectation. If you can not employ proper people, please close your business branches. There is no point asking hush hush money for such poor quality services. Sending document is not only your quality, you must teach your employees how to behave to customers, at least simple business curtsy.

  354. Dear Sir,

    I have sent a thru blue dart with a request to deliver on time but when it was not even delivered till promised time i raised my query to Customer Care. Customer Care executive asked me to follow up with Locan consignee. I have taken up the matter with Local Consignee Mr. Vikrant-Gurgaon, instead of giving any sollution he started shouting on me and misbehaved on telephone. You are requested to take the necessary action against him and revert .

  355. bluedart did not making any efforts to find the correct address and deliver the courier addressed to me at kanpur cantt,track no 42517172865 and returned it back to chennai.I am disappointed with the services.

  356. Dear Sir,
    I had a courier from Blue Dart on 13.11.09 when I was away for 10 days in my official assignment. I contacted the number mention in the card but the response is very poor from Puri office. The person handling the item unable to tell me anything about the courier and asked me to wait till the boy returned from his round. Pl. instruct them to be more service oriented and customer friendly.Pl. reply me immidiately.
    Only I had a No.184901 and the courier office phone number at Puri is 222812

    Yours sincerely

    Reeta Jayasankar

  357. consignment no 44381221021 is been lost by lucknow branch office and complaint is been lanuched by me to MR NAREND the chief security incharge of head office lucknow and till date no action is been taken.SO, kindly consider the problem and take action before i take any action.

  358. Dear Sir,
    i have to send my passport from salem to kolkata ….whether the passport will reach safely…kindly help..

  359. always blue dart says my address is incorrect and other all courier services are delivering properly since past 2 years i am in the same address. atleast cant they give a call if they are not delivering the consignment?

    Why such a superb practice for this Giant courier service?

    Will they change their practice or expecting me to change the address?

  360. Dear Sir, I am Roshan singh Aswal From Baddi ( Himachal Pradesh), i Fed from your services at Baddi, The courier person always come to our office on lunch time. We have already intimated them about our lunch time and availibility time period. but he never listen our words. its almost happen 3-4 times in same month. I am facing a lot of problems during such kind of things.
    i m requesting you to reboot this problem so that people like us can go for ur company for best deal.
    Please do the needfull at your end
    Thanking You
    Roshan Aswal

  361. Hi,

    With reference to the AWB 42745875911. The delivery boy brought the courrier yesterday(05-Oct) and informed our security point. the boy vanished within 2 / 3 min even before i could from inside of the office premisis. The same is repeated today also just now 15 min before. I tried complaining to the call centre(044-28241234) and received an irresponsible reply the same will be delivered by tomorrow between 12 to 4PM i cannot wait in the security point to collect the courrier. The delivery boy could have either waited for another 1 or 2 min or could have handed over to our security and collected the acknowledgement with office seal.

    9282109125 / 9043099910

  362. hi sir i am sumit sharma from amritsar i am not happy with your service and your employees because in amritsar office your employee is not do work properly and dont reply to any query . one delhi based company has send one courier to me but when i asked about my courier to your employee they did not reply to any query . after that i went to home and call to blue dart office .every time they recieve my call and dissconect after three second . when i told to your employees they all are laughing. if you have no faith on me pls contact your amritsar office .


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