You may face this problem when you try to upgrade your wordpress or when upgrading the plugins to the latest version.

Downloading update from …….
Download failed.: name lookup timed out
Installation Failed

This happens as there is a small bug in recognizing the Domain Name Space of wordpress.

There are two ways to fix it.

1> If you are using Firefox (can be downloaded from here), then click on Tools –> Options –> Privacy –> Exceptions –> add and click on Enable

Download Failed - Name Lookup Timed Out : Fix WordPress

2> Find the host file on your system, if you don’t know how to then these are the possible places where you can find it :

In Windows 95/98/Me – you can find it in C:\windows\

In Windows NT / 2000 / XP Pro you may find it in C:\winnt\system32\drivers\etc\

And in XP you may find it in – C:\windows\system32\drivers\etc\.

Open the host file with textpad / notepad

after the last entry in that file add this entry

Make sure the space between ‘’ and ‘’ is tab delimited and not space bar delimited.

This should solve the problem, if you still have problems, please leave a comment and lets see how best it can be fixed.


  1. @Audrey – Sure no issues. That’s the best I can offer, I have no idea why host hack will not work for you. If something else works for you, please do take some time to mention about it to me so that I can update the post accordingly.


  2. Sorry, no idea what you are talking about..I’m not great with computers and I am not comfortable with someone going through my stuff anyway..sorry. I’ll have to find the answer somewhere else.

  3. @Audrey – If you have teamviewer installed on your system, you can give me temporary remote access to your system and I’ll take a look at it. Provided you are comfortable.



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