How To Fix The Error Related To Full Browser Cache In Gmail

Gmail users must be familiar with the error message that appears occasionally while logging into their Gmail webmail interface. The error message which is prominently displayed over the mailbox warns the user that the browser cache is fully filled and is likely to interfere while he/she is using the Gmail Webmail.

To get rid of this message, Gmail presents you with two links, “Fix This” and “Hide”. The link “Fix This” directs you to the “Gmail Help Center” and the other link “Hide” makes the warning disappear temporarily. The warning however appears again the next time you sign in to your Gmail account.

According to Google, the solution to this problem is to clear your web Browser’s cache (In internet Explorer, it would be Temporary Internet Files). But sometimes, you may need to clear the cache several times and restart the PC to totally resolve the issue.

Incase of Internet Explorer 6 and 7, users tend to come across this Browser Cache full issue time and again even if they try to delete the cache (i.e. Temporary Internet Files) several times. The error message keeps displaying every time the user reloads his/her Gmail webmail interface.

Web Browser’s cache is used by Gmail to prefetch the contents of the mails including the attachments, especially on Gmail’s AJAX-intensive view. There are a number of different solutions that are believed to resolve the issue, but they work for a few users while do not work for others.

Below mentioned are the potential solutions to resolve the cache issue with Gmail. Try out these solutions and see which one suits you to ensure the best mailing experience with Gmail always.

Solution 1: Set your Browser to Automatically Check for Latest Versions of the Pages Stored

In Internet Explorer, set the option for checking if newer versions exist for the stored pages as “Automatically”. Other alternatives available are to check each time a user visits the webpage or each time the user starts IE.

Solution 2: Reset Temporary Internet Files (or cache) in Internet Explorer

  • Create a folder (a temporary one) at any location as per your preference (For e.g. C:\TempCache).
  • Open Internet Explorer and go to “Tools”. Click on the option “Internet Options” from the tools menu.
  • Within the tab “General”, under the section “Temporary Internet Files” (incase of IE6) or “Browsing History” (incase of IE7), click on “Settings” button. Click on the button “Move Folder” under the section “ Temp Internet Files Folder” and in the “Browse For Folder” dialog box, choose the temporary folder that you had created earlier (C:\TempCache).
  • Click on “OK” to finish. Log off your PC and log on again if you are prompted to do so and close all the dialog boxes.
  • Go to “My computer” or “Windows Explorer and delete the existing folder “Temporary Internet Files” and create new folder at the same location and give it the same name.

The folder is normally found at the location “%systemdrive%:\Documents and Settings\user\Local Settings\Temporary Internet Files” incase of Windows XP and at “C:\Users\user\AppData\Local\Microsoft\Windows\Temporary Internet Files” incase of Windows Vista.

  • Repeat the above mentioned steps again and go to “Move Folder” under the section “Temp Internet Files Folder”. From the “Browse For Folder” dialog box, choose the newly created folder “Temporary Internet Files“which is also original but empty.

Solution 3: Access Gmail on a HTTPS Secure Connection

The Browser cache issue is mostly encountered if you try to access your Gmail account on a HTTP connection that is non-secure, i.e. using the addess It is noticed that the cache error does not show while accessing Gmail through a secure (HTTPS) connection i.e. via the address

Apart from resolving this browser cache issue, HTTPS URL offers encryption, which takes care of the security and safety of your emails. Therefore it is recommended that you access your Gmail account using HTTPS URL.


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