Solving the duplicate Personal Folders problem in Outlook

Duplication of Outlook Today and Personal folders can be quite a headache. However, there are several ways of fixing this problem. This article lists out a few ways by which you can remove/manage your duplicate folders without leaving any traces. All you have to do is follow the instructions given below.

  1. Open your Personal Folder in Outlook.
  2. Select the folder, right-click on it, and then select the Close option.
  3. Exit Outlook.
  4. Go to the Desktop, right-click on the Outlook shortcut there, and select Properties.
  5. Select the Data Files option.
  6. Remove all links that connect to the .pst file of consideration.
  7. Navigate to:HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings

    On doing this, you will find a list of folders with extended hexadecimal strings attached to them – out of which two folders (because of duplication) will be for your personal folder (with .pst extensions).
  8. Select one of the two and export it by Registry -> Export Registry.
  9. Delete the exported folder.
  10. Run Outlook, and import the exported registry.
  11. Repeat Steps 4-6, export the other folder, and then delete it.

Alternatively, you can also do the following:

  1. Navigate to:HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging Subsystem\Profiles\Microsoft Outlook Internet Settings
    First export it, and thereafter delete it.
  2. Navigate to:HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging Subsystem\Profiles\
  3. Locate the value “Microsoft Outlook Internet Settings” in the right panel and delete it.
  4. Run Outlook – which will start up as if it was just installed.
  5. Import your old personal folder by doing the following:
    1. Go to File -> Open -> Personal Folders.
    2. Navigate to the option for View -> Folder List.
    3. At Personal Folders, right-click and then select Properties.
    4. Select the option that allows mail to be delivered to these folders.
    5. Quit Outlook application and then start it again.

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