Resolving the “problem with audio configuration” error message in iTunes

It is very unsettling when a program tells you that you have something wrong with your audio configuration setup. Therefore, the following message from iTunes is also unsettling.

iTunes cannot run because it has detected a problem with your audio configuration

However, there is nothing to worry about in this – as most of the time this message crops up due to conflict with the QuickTime software. All you need to do is uninstall and reinstall QuickTime to solve this problem.

The following steps will guide you through QuickTime uninstall and reinstall.

  1. Uninstalling QuickTime
    1. Open the Control Panel by navigating to Start -> Settings -> Control Panel.
    2. Choose the Switch to Classic View on the left-hand side navigation panel if you have not done so earlier.
    3. Double-click on the Add or Remove Programs icon. A new window will pop up which contains a list of all the programs installed on your system. However, it may take some time to load the list completely.
    4. Once the program list is loaded, scroll down to find QuickTime. Click on it once.
    5. Click on the Change/Remove button.
    6. A message will pop up asking you if you want to completely remove QuickTime and all of its contents. Click on OK.
    7. Wait for the uninstaller to completely remove QuickTime.
    8. You will find that QuickTime is not there in the Programs list anymore. Exit the Add or Remove Programs dialog and then close the Control Panel window.
  2. Downloading and Installing QuickTime
    1. The best way to install QuickTime is to use the standalone installer. For this, go to the following link at Apples site:
    2. Select the option that does not include iTunes.
    3. Click on the Free Download Now button to start the download.
    4. Once the download is complete, start the EXE file to install QuickTime back on your PC.


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