If Auto Rickshaw drivers are refusing to come to your destination or overcharging then you can lodge a complaint with Bangalore Traffic Police by any of the following ways:

Send a SMS in the following format:

In case of REFUSAL

AUTO <SPACE> REF <SPACE> AUTO NO <SPACE> LOCATION <SPACE> TIME OF REFUSAL

EXAMPLE: AUTO REF KAO1XY1234 MG ROAD TO KORAMANGALA 5.30. PM

In case of OVERCHARGING

AUTO <SPACE> OVR <SPACE> AUTO NO <SPACE> LOCATION <SPACE> TIME OF REFUSAL

Airtel customers send the message to 52225 and,

Other cell phone carrier users can send the message to 9663952225

Alternatively there is a 24 hours hotline IVRS for reporting auto complaints, call:

080 25588444  OR  080 25588555

Lodge complaints against faulty / tampered auto meters.

11 COMMENTS

  1. Dear Sir,
    I have working for a company near Christ college Bangalore city, I reside 2 kms within the nearby location and everyday. I go by Auto,find Auto drivers around this area dont run the meter and they over charge everyday for 1.5 kms to 2 kms they ask 40 to 50 INR rupees. Am finding very much difficult to argue everyday.government has to help to given some solution to public like me and the student in that location are from other state this Auto charge as they like. Can this be stopped ? Can traffic police take severe action. Area are CHRIST COLLEGE AUTO STAND, THAVARAKERA, BTM 1st STAGE, JAIBHEEMA NAGAR the local drivers within this location does it. what can be done ? single person like me can stop this ? not possible with your help. lets make a country a better place to live and make the public aware of it.

  2. THE ALLEGATION IS ON AUTO-KA 01 AC 9031.
    THIS BULLSHIT AUTO DRIVER IS DEMANDING HUGE CHARGES FOR A SMALL DISTANCE OF 5 KM, PLUS HE IS REFUSING TO GO TO DESTINATION AFTER TRAVELLING HALF A DISTANCE,SAYING THAT HE IS UNABLE TO FIND A DESTINATION, PLUS HE IS SPEAKING VERY RUDELY.

    TAKE STRICT ACTION AGAINST HIM.IF POSSIBLE ARREST HIM

  3. Dear Sir,

    I am a guy from west Bengal who take auto for office and many other purpose I just need to know few things that is for bikes and cars why do you charge high fine were as the auto you charge so less.If you increase the fine charges to Rs.2000/- for meter overcharges and refusing for any distance. And if auto found with passenger without meter on than charge them Rs.1000/- than you will not only find revenue coming in from them but also this problem will stop.

    Because what we earn is half given to auto driver and we can see old meters too but no fine for them. And if at all you can’t do anything than just don’t put it under government and make it independent so that we all know that its private and they are the boss.

    Regards
    Subho

  4. The allegations is that One Auto rikshaw,plying at Hulimavu village, Bannerughatta Road, Bangalore-76 .Auto No. KA-02-AE-624
    that this person is now driving an LPG Autorikshaw at Hulimavu village and from past 1 year is a rogue driver, flouting violations. His name and identification should be listed in statistic. He was rude with several passengers without putting meter on ride. Though he has not received any permit to drive on road and take on ride passenger in his LPG Auto rikshaw nor this number is to be fake. If anything happens who will be responsible. Kindly seize the vehical. This driver may be an doubtful person. Kindly check his identity also.I think he has criminal background and also known in hulimavu police station for certain charges.kinldy check this driver anticidents.

  5. Auto driver taken extar amount

    Dear sir ,
    on 29th December 2015 morning 7.30 am at kengere railway station my home is just below 1 KM from Kengre railway station (it is before hoysala circle (0.93 km) the auto driver not at ready to come and he initially asked Rs 100 and I asked why you are asking this much he told it is not comes under city limit don’t tell any rules to me
    after that all the Auto Rickshaw Drivers came and started arguing with me and insulted me finally he accepted for Rs 50

    I have noted down the Auto Rickshaw number it is kA-41-A5720
    in kengre Auto Rickshaw Drivers not putting govt mentioned meter for customer they will ask the amount what ever they decide and situativation of passenger(like emergency) so some needs to take proper action for the same

    with best regards
    Prabhudev

  6. The allegations is that One Auto rikshaw, residing at Hulimavu village, Bannerughatta Road, Bangalore-76 .
    that this person is now driving an LPG Autorikshaw at Hulimavu village and from past 8 months he had not written number on the number plate of his autorikshaw. He was rude with several passengers without putting meter on ride. After alighting this to him by some persons he had written now only on the back side of number plate with his own hand by markable black pen as KA-02-AE-624 without clear view. Though he has not received any permit to drive on road and take on ride passenger in his LPG Auto rikshaw nor this number is to be fake. If anything happens who will be responsible. Kindly seize the vehical. This driver may be an doubtful person. Kindly check his identity also.

  7. Thank you so much for the wonderful information.This is really important for me.I am searching this kind of information from a long time and finally got it.

  8. Dear Sir/Madam,
    Since I’m a non-Kannada speaking fellow in Namma-Bengaluru city, I often encounter situations, wherein Auto-Rick drivers either show unwillingness to travel a shorter distance of about 3-4 kms. Mostly they dont have meters and charge randomly. Even if they are willing to come, they quote exorbitant rates like 70-80 rupees even for a small distance of 3-5 kms.

    What are my options in such cases ?

    Hope to hear back from you soon.

    Best Regards,
    Aashish V.

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