Windows Vista – Resolve The Issue Related To COM Surrogate While Launching Video Format Files

If you are using Windows Vista, you must have frequently noticed that many a times when you try opening a folder containing video-format files like AVI or MPEG, you get a error message notifying you that a problem has caused COM Surrogate to stop working properly and Windows needs to close the program.

The message does not go away even if you close the program. You will be repeatedly prompted by the message until you close the pertinent folder. At times, when you are in a hurry of finishing some important task, this COM Surrogate error issue turns out to be quite annoying and irritating.

You will mainly get this error message if you have installed any media player applications including DivX, Nero, KMPlayer, etc which contain some common files which are incompatible with Windows Vista.

The easiest solution to resolve COM Surrogate error issue in Windows Vista is to either uninstall such incompatible applications or get them updated to the latest available version. As another alternative, you may use the below mentioned workaround.

  • Go to the command prompt with admin privileges.
  • Type “regsvr32 %windir%/System32/vbscript.dll” and hit the “Enter” key.
  • You will get a dialog box with a message saying that DLL registration in C:\Windows\System32/vbscript.dll is successfully done.
  • Now open “Computer” and click on “Organize”. Choose “Folder & Search Options” and go to the tab “View”. Check (Tick) the checkbox corresponding to the option for always showing icons and not thumbnail items.

NO COMMENTS

LEAVE A REPLY