Whatsapp has been quite broken for Windows Phone 8.1 and Microsoft has released a patch to fix the problem. However, certain issues still persist. One of the problems that I have faced with Whatsapp on windows Phones is that it hangs up. Sometimes, when I click on Whatsapp from my home screen, the app shows a blank screen when loading. Unfortunately, it never completes loading and hangs up. I have tried quite a few methods to fix it. One of them is quite promising and works every time. Here is how to fix Whatsapp hangs on Windows Phone.
Whatsapp hangs on Windows Phone and How to Fix it
If Whatsapp hangs on your windows phone, you cannot do anything except exiting the app. Unfortunately, when you exit the app and enter it again, you will be confronted with the same problem. The app will still show a blank screen with the loading dots appearing. However, it never loads and hangs up.
The way to fix this problem are outlined below:
1: Long press the back button and your phone and exit all other applications that are currently active, including Whatsapp. Lock your phone and wait for few minutes before reloading the app again. This should solve the problem.
Sometimes, even this will not work if you try to get back into the app immediately. It will still hang up. The best solution is to wait for a few minutes (5-10 minutes) before you attempt to restart the application.
2: The second method always works. Simply exit Whatsapp when it hangs up. Then power down your phone and restart it. Your problem will be fixed.
These are the only two ways to fix this issue with Whatsapp hangs on Windows phones. It is not clear why this happens, since it happens randomly (It mostly happens when you click on a message notification on the top of the home screen). Maybe it is just one bug which happens so randomly that it has not been faced by many users.
So, that is all there is to it. Have you faced any other problems with Whatsapp? Let me know in the comments below. If you have any other ways of overcoming Whatsapp hangs on windows phone, comment below.