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YouTube problem: Hello, you either have JavaScript turned off or an old version of Adobe’s Flash Player

April 8, 2009 by Gautam

Recently I was watching videos on YouTube, everything was working fine, and all of sudden it started giving problems. A message popped up saying “Hello, you either have JavaScript turned off or an old version of Adobe’s Flash Player“.

It was kinda strange because I had not changed any setting. I was sure that JavaScript was running fine and also had latest version of Adobe. Rare chances were that YouTube upgraded Adobe requirement when I was changing from one video to another, like one in million times it could happen !

I upgraded to the latest version of Adobe and as suspected that was not the problem. Frankly I still don’t know what the problem is, but this trick helped me :

I use Firefox and clearing the cache and private data helped me set this problem. The clear Private data, Go to Tools –> Clear Priavte Data –> Clear Private Data Now.

This trick worked for me. It’s not necessary that this will work for everyone. Here are some other solutions I found on a couple of forums, try these if the above trick does not work for you.

One solution is if you have an Anti-Virus like Norton Anti Virus or try turning off the Ad and Popup Blocker and reboot your machine. Try running youTube again, this has worked for a few.

For Downloading the ‘complete‘ version of Adobe Macromedia Flash player solves the problem, which can be downloaded it from : http://www.softwarepatch.com/internet/flash.html

If any of the above works or if you have any concrete solution which works for everyone please share it.

Recommended reading:

Download YouTube Playlists And Favorite Videos in One Click

Convert YouTube Songs to MP3

Filed Under: How To's, Internet

Reader Interactions

Comments

  1. GERARDO S.RAMOS says

    May 5, 2010 at 6:47 pm

    Teach me how to upgrade my ADOBE FLASH PLAYER.

  2. clint says

    January 22, 2010 at 12:38 pm

    u r genius , i could not understand why, but it work. thats all i can say

  3. Tim says

    December 7, 2009 at 12:01 pm

    I had this problem and nothing seemed to work, until I tried this:

    ipconfig/flushdns

    Thanks!

  4. Lake says

    November 9, 2009 at 5:02 pm

    Using adobe uninstaller and then reinstalling flash player worked for me.

  5. Rob says

    October 30, 2009 at 8:39 am

    I got this to work for me.
    1. Upgrade Adobe Flash player as suggested by youtube.
    2. Delete tempory internet files.
    3. Turn off all ad blockers IE, Norton, MacAfee ect
    4. -start
    -run
    -cmd
    -C:
    -ipconfig/flushdns
    -exit
    5. Restart computer
    6. Test youtube videos
    7. Turn ad blockers back on
    8. Enjoy

  6. nithya says

    October 12, 2009 at 9:17 pm

    Just deleted my browsing history as per your instructions and Voila! it started working…
    Thanks a ton for having the patience and thoughfulness of sharing this info.

  7. JonnoWid says

    October 11, 2009 at 8:40 pm

    Thanks, this worked for me.

  8. Gautam says

    August 4, 2009 at 7:43 am

    @Abu – Thanks

  9. Abu-Shaheen says

    August 4, 2009 at 4:23 am

    i had the same problem it solved by installing Flash player as zip ,visit this adobe page http://kb2.adobe.com/cps/191/tn_19166.html and look for this part (If the ActiveX Control for Flash Player fails to install, download the executable installer.
    If the information above has not resolved the issue, download the executable Flash Player installer here:

    •Download and unzip Install_Flash_Player_10_ActiveX.zip.)

  10. Gautam says

    July 26, 2009 at 6:57 am

    @Jeevan – Did you follow the steps mentioned in the post above ? What happened after you followed them ?

  11. JEEVAN says

    July 26, 2009 at 6:53 am

    “Hello, you either have JavaScript turned off or an old version of Adobe’s Flash Player“.

    You tube videos are not running, the above message is splashes, ihv lastest flash player version, java script turned on also pls help me

  12. Gautam says

    July 10, 2009 at 4:31 am

    @Mrinmoy – Thanks for the update…

  13. Mrinmoy says

    July 10, 2009 at 1:55 am

    Hello,
    Installation of latest flash player plugin solves this problem.
    if u have flash player 10, install flash player 10 plugin.

    Thanks

  14. Bigman says

    June 26, 2009 at 11:21 pm

    Hey thank you so much man, i tried everything except for clearing the private data XD
    Peace

  15. Top Trotter says

    May 22, 2009 at 5:03 pm

    Easy solution: uninstall flash player using the OFFICIAL FLASH REMOVAL TOOL from Adobe – it’s available from their download site. Do not use control panel it won’t work. Then reboot and reinstall… its that simple.

  16. Gautam H N says

    April 24, 2009 at 9:13 pm

    @Nauman – Thanks for your kind words.

  17. Nauman says

    April 24, 2009 at 11:09 am

    Thank you very much for intersting learning based knowledge

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